Valley Honda

Professional Service From start to finish I was given a very complete and friendly walk through. Dave was ready with information about the vehicle I was looking for and a From start to finish I was given a very complete and friendly walk through. Dave was ready with information about the vehicle I was looking for and answered any other questions completely and courageously. Would highly recommend this dealership. More

About best customer service Brandon Brabec was very helpful for us, he went step by step with us with all our questions and enquiries. Mohit was really helpful and he talked to Brandon Brabec was very helpful for us, he went step by step with us with all our questions and enquiries. Mohit was really helpful and he talked to us with respectful,we are appreciate his help. It was a very pleasant experience to work with them and would definitely recommened brandon and honda to our friends and family More

Helpful and friendly Nick, Jab and Pat very helpful and personable and assisted us in getting to the vehicle and price we needed. We felt valued as customers, well taken c Nick, Jab and Pat very helpful and personable and assisted us in getting to the vehicle and price we needed. We felt valued as customers, well taken care of and would recommend them to others. More

The Best Ever! I couldn't have had a better experience buying a new car than I did with Dave Kemp, Roland Gomez, & James Kirpanos at Valley Honda. I know this fo I couldn't have had a better experience buying a new car than I did with Dave Kemp, Roland Gomez, & James Kirpanos at Valley Honda. I know this for a fact because I visited 4 other dealerships and nobody came close to making me and my family feel as comfortable. Not to mention the environment and showroom at Valley is seriously the best I've ever seen. No shady business, false promises, or bait-n-switch tactics that I experience at other dealers. I also never felt any pressure to buy, trade-in my car, and every single question I asked was able to be answered. The folks at valley were also the most willing to negotiate on the price, which showed me that they are more concerned about gaining a long term relationship than a one-time sale. This personally goes a long way with me. I also really liked that when I asked really tough, technical questions about the cars (and I could sense that the salesman who mainly helped me (Dave Kemp) didn't know the answer of the top of his head) he would say, "Great question, I will go ask one of our techs right now and get you the answer" rather than just guessing. This level of honest and initiative showed me that the staff at Valley Honda leans on each others expertise and departmental knowledge to build a better experience for buyers. Even after the sale was done, Dave Kemp continued to help keep us up to date on the delivery status and took his time to help make sure we had everything customized inside the car to our needs. We couldn't have asked for a better buying experience and we will be back when we need another car, that's for sure! More

Purchased 2016 Honda Pilot Elite and had Great Experience We were very happy to finally find a dealership that was large enough to have the higher end brand new Pilots to test drive. After looking across ab We were very happy to finally find a dealership that was large enough to have the higher end brand new Pilots to test drive. After looking across about 10 dealerships, only valley Honda had a Pilot Touring and Elite to drive. Bill was friendly and knowledgeable about these new vehicles and he helped us wade through the differences and benefits of each model. He is a no pressure salesperson that dealt with us honestly every step of the way. I highly recommend calling him. He has wonderful followthrough as well, we had to order the exact color/interior combination of the Pilot we decided on, as we waited for the car to be built he called every week and gave me an update. The car arrived several weeks earlier then the estimate!. More

Amazing experience We were very happy that we brought our car Honda Crv - exl with valley Honda Aurora. very friendly people. Nikki helped us to go through the process v We were very happy that we brought our car Honda Crv - exl with valley Honda Aurora. very friendly people. Nikki helped us to go through the process very easily. she is amazing at skills. More

Great experience I went to Valley Honda as I had heard great things about the sales people and my expectations were surpassed after we were lucky enough to meet Dave K I went to Valley Honda as I had heard great things about the sales people and my expectations were surpassed after we were lucky enough to meet Dave Kemp and have him as our salesman. I have never bought a car on my own as I have always bought vehicles with my husband, however he passed away a few years ago and Dave stepped in as the man to provide us with all the information that was needed to help me make the best decision possible. Dave took so much time allowing me to sit in several different cars and test drive several different cars so I could make sure that I was making the best choice. His expertise and patience as well as his friendliness was much appreciated as I have never made this big of a purchase on my own. I was fearful that I would be pressured into something that I was not ready for, but that was never the case with Dave and that made our experience that much better. I am very thankful for our experience at Valley Honda with Dave Kemp and I know that my family is glad that I am now in a safe car that I am actually enjoying driving. I would definitely recommend Valley Honda to anyone needing to purchase a new or used car and I would 110% recommend Dave Kemp as the right person to work with if you want a positive experience. Thank you Dave for you help. I also want to thank everyone who was involved in any way in the whole process and purchase. More

Great Experience with Valley Honda When Buying 2016 Accord I was very impressed with the service that I received when I recently purchased a 2016 Accord EX-L sedan (CVT) at Valley Honda. I owned a 2001 Ho I was very impressed with the service that I received when I recently purchased a 2016 Accord EX-L sedan (CVT) at Valley Honda. I owned a 2001 Honda Accord sedan that had no mechanical problems. I was very happy with it, but decided to treat myself to a new car after 14 years of driving it. I originally intended to purchase a 2015 Honda Accord EX-L sedan (CVT). The salesman who worked with me was professional and courteous. He spent a great deal of time explaining the electronics that were not around in 2001, and I went for two test drives. Since it was late October, there weren't many 2015 models left in Illinois with the features I wanted that came with navigation. My salesman offered a deal where I would only pay about $600 more to get a 2016 model that came standard with Android Auto and Apple CarPlay, which had the navigational features that I wanted. I went for a test drive with the 2016 model and made the decision to purchase this model. I traded in my 2001 Accord and was offered a good deal on it. I was impressed by Valley Honda's respectful, no-pressure approach. Although I was comparing the price offered by Valley Honda with that of another dealership on the phone during my negotiation, my salesperson remained patient and willing to beat the other dealership's offer. I highly recommend Valley Honda. More

Very comfortable Andy was very helpful for us to choice best vechicle in our interest ,he went step by step with us with all our questions and enquiries, it was a very Andy was very helpful for us to choice best vechicle in our interest ,he went step by step with us with all our questions and enquiries, it was a very pleasant experience to work with him and would definitely recommened andy and honda to our friends and family. More

Stuck up arrogant people I went to this place after corresponding over the email for a few days with a sales person Nikki. The place is beautiful, state of the art facilities I went to this place after corresponding over the email for a few days with a sales person Nikki. The place is beautiful, state of the art facilities but the sales people are just plain areogant! As soon as i entered, despite setting an appointment I had to wait for atleast 20 mins!! When i asked to be shown the cars I was interested in, after waiting another 10 mins for her to find the keys she told me that she couldn't find the keys and I should peek through the window!!!!!!!! After this I got a few more surprises when it came to discussing the numbers after which I decided that these people do not want my business and it was an utter waste of time visiting such stuck up people! I ended up not getting a Honda altogether after this experience and I probably never will!!! More