Valley Honda - Service Center

To-day I stopped by at the dealership to check on getting a damaged fender repaired. Nick saw me and greeted with great enthusiasm, when he saw the damaged fender he showed great concern and tried and suc a damaged fender repaired. Nick saw me and greeted with great enthusiasm, when he saw the damaged fender he showed great concern and tried and succeeded in fixing. He then gave the car a complimentary carwash and Lorenzo wiped the car dry. The car is fixed so well and I can not believe that I damaged the fender, it looked very very normal. This is very good example of great service after the sale. I bought the car from Nick almost three years ago and he still remembered me and helped in time of need. Usually salesmen do not even bother to greet after the sale is completed. You at Valley Honda should be proud of Employees like Nick and Lorenzo. My sincere thanks to Nick and Lorenzo who came to my rescue, this morning and made mu day that started very rough. More

I was very impressed that Kurt, the sales manager, took my non-sales related emergency request seriously and provided a timely help. It was an early evening of Friday afternoon, my Honda CRV '08 failed to my non-sales related emergency request seriously and provided a timely help. It was an early evening of Friday afternoon, my Honda CRV '08 failed to start miles away from home. I called many places but got slow responses. When I called Valley Honday, Kurt told me that the service department was closed, but he can offer me a loaner as long as I can manage to get there and he will ask mechanics to check my car the first thing next morning. This is a big relief to me at the time I was very upset about the trouble. After I arrived Valley Honday, I noticed that sales people were busy closing the deals for the day, however, Kurt still completed all the paper work quickly and give me the key of Honda Accord loaner so my family can head home soon. Early next morning, Mike from the service department called and told me nothing wrong with my car, hence, no charge. I really apprecieate such a good customer service and business ethics. I wasn't at the time to purchase a car but still was treated like a valued customer. When there is nothing wrong with my car, they just give me an honest call and thank me for the business. I highly recommend this dealership. I'm sure I will consider to buy my next car at Valley Honda. More

I live on the far South side of Chicago, Illinois, but I travel to Valley Honda in Naperville/Aurora to get service on my Honda Accord. My husband wanted to wait at the dealer as oppose to going to the ma travel to Valley Honda in Naperville/Aurora to get service on my Honda Accord. My husband wanted to wait at the dealer as oppose to going to the mall. Well, while waiting, I decided to look at the cars. I ran into Joe Barsalona and asked him some questions about their cars. He was soooo helpful, not pushy, just a very kind guy. I went there for brakes on my Accord, but with Joe's help, I left there with Honda's CR-V, SUV. He went over every detail about the Honda CR-V. He even helped with some of the programming. I was extremely pleased with his services. I received a followup call from him the very next working day to see how my new ride was doing and was told that I could contact him anytime if I have any questions. My overall experience with Valley Honda in Naperville/Aurora was fantastic. I would recommend them to all of my friends. I know the next time, my husband will choose to go to the mall. LOL. More

Exceptional customer service and outstanding work on my car. I saw online that they did dent removal. I had a large dent in my hatchback and scapes on my rear bumper. I went in for a quote and the price car. I saw online that they did dent removal. I had a large dent in my hatchback and scapes on my rear bumper. I went in for a quote and the price was reasonable, plus they would even provided me a car for the 3 days I had to leave my car with them. When I picked my car up -- it looked brand new! I would highly recommend this Honda dealership and their service department. More

Bill and Kurt where great to work with. My experience as before when I bought my Honda Odyssey was outstanding. My son spilled coffee on his new car and Bill was right there to clean it up. I would recom before when I bought my Honda Odyssey was outstanding. My son spilled coffee on his new car and Bill was right there to clean it up. I would recommend this Dealership to anyone Gary More

Valley Honda is a good place, we have bought many cars from there and we take our cars for service there. when you don't have anyone to take you home they have a shuttle service to drive you home and when from there and we take our cars for service there. when you don't have anyone to take you home they have a shuttle service to drive you home and when your car is finished they come and pick. we never have any problems with Valley Honda. More

prompt service and friendly as can be. came into the dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did not charge me for the part and labor. More

I contacted Pat Malik with a desire for pricing on a new (2011) Odyssey Touring Elite a year ago today. I had put the purchase "out to bid" with 5 dealers across Chicago. Not only was Pat the most persona (2011) Odyssey Touring Elite a year ago today. I had put the purchase "out to bid" with 5 dealers across Chicago. Not only was Pat the most personable (and he remains so long after my purchase), his price was far superior to the others. Pat has continually followed up with me to make sure I was satisfied, and if/when I have a question, I call him and he immediately researches the issue and provides me with guidance. i wo9uld recommend Pat to anybody looking for a new Honda. The guy is the best car salesman I've ever worked with, by far. He earned my trust, which not many car salesmen can do to people. On a second note, I brought my van in for a software upgrade relative to the battery warning a couple weeks ago. The service facility is the most incredible service facility I have ever been in. Wi-fi, Macs, coffee, flat screens, adequate seating. I got more work done in that waiting area than I get done in a full day in my office. Everybody is nice! I don't know how they provide all that service and pricing and remain profitable...but I commend Valley Honda for a job so well done. More

We have only had the best service from them both in Sales and Services. They always go to the extra mile for us. Thank you and Services. They always go to the extra mile for us. Thank you More