Van Bortel Ford

Great service Fixed my recall this year last year found a mouse nest. Very pleased. Called me and kept me updated, the driver picked me up at work within 10 minut Fixed my recall this year last year found a mouse nest. Very pleased. Called me and kept me updated, the driver picked me up at work within 10 minutes More

VanBortel has been my Ford Dealer of choice because of their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the attention to detail and thoroughness of work that i’ve received. I give them a ten out of ten overall. More

Always fantastic service. I'm always provided with a loaner, job is done right the first time, and the service department has always been honest. loaner, job is done right the first time, and the service department has always been honest. More

Recent Service App't Service was fast and complete. Everyone was very professional. I always use Van Bortel for service on all my Ford vehicles and I have never had a prob Service was fast and complete. Everyone was very professional. I always use Van Bortel for service on all my Ford vehicles and I have never had a problem. I always make an appointment for service so I don't have to wait in the QuickService lane. More

Awesome as Usual! I started going to Van Bortel with my 2009 Ford F150 and now I take all my family vehicles there. Most recent visit was to purchase a new Wrangler ti I started going to Van Bortel with my 2009 Ford F150 and now I take all my family vehicles there. Most recent visit was to purchase a new Wrangler tire that caught something in the sidewall. They replaced my tire, changed my spare back, fixed a leak in another tire to boot. While I was there I did the Works Package to change my oil and filter, check all fluids and rotate my unlucky tires. The service folks are always patient and knowledgeable. They have coffee out, snacks. One day in the summer Kitty had a food truck out front with free lunch and drinks. Pretty impressive service, especially considering how busy they always are! Thank you! Se you next time More

Quick and efficient I went to Quick Lane to get my car a NYS Inspection. It only took about 1/2 hour and my inspection was done. They also answered all my concerns about I went to Quick Lane to get my car a NYS Inspection. It only took about 1/2 hour and my inspection was done. They also answered all my concerns about my car and it's service intervals. More

Very fast Quick service! My recall stated it would be 1.5 to 2 hours. They finished in half an hour and the service tech brought the keys to me personally. Quick service! My recall stated it would be 1.5 to 2 hours. They finished in half an hour and the service tech brought the keys to me personally. Most excellent! More

Best new car sales experience I ever had! I can’t say enough good words about Jerry Reyes and the sales team. The purchase of my new F150 was by far the best sales experience I ever had. I wil I can’t say enough good words about Jerry Reyes and the sales team. The purchase of my new F150 was by far the best sales experience I ever had. I will recommend Van Bortel to all my friends. More

First Car! This was my first experience buying a new car and everyone at Van Bortel was so helpful! They took time to explain price break downs, found me availab This was my first experience buying a new car and everyone at Van Bortel was so helpful! They took time to explain price break downs, found me available discount and rebates, etc. Even with lots of back and forth on my end, the team was able to get me into a new vehicle in less than a week! One the day of pick up, I was even taught how to use every single button and piece of technology in my vehicle so I felt comfortable driving off the lot. Thank you all so much! More

Thank you Van Bortel!! This was my first lease. Christin and Alex were personable, easy to talk to, and couldn’t have made me feel more comfortable. They made the whole proc This was my first lease. Christin and Alex were personable, easy to talk to, and couldn’t have made me feel more comfortable. They made the whole process stress-free and took care of everything. Not only am I completely in love with my new Ford Escape, but I also left feeling as though all of my questions were answered. Thank you for going above and beyond! More