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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,515 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,515 reviews

June 27, 2026

Thy lie to your face replace parts that are brand new car broken down after picked up never will take car back for service More

by MIKEHOROWITZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm very sorry to hear about your recent experience. We work hard to provide top-notch care for our customers, and we take these claims seriously. Please reach out directly if you're open to discussing this further. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

June 26, 2026

Jose and Payman my Service handlers, and Hector the service manager have alwys taken good care of me. I recommend them. More

by jasonzarookian
Recommend Dealer
Yes
Employees Worked With
Hector herrrera, jose and payman
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Jun 29, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your recommendation means the world to us, Jason! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram, and for sharing your support of Jose, Payman, and Hector!

June 26, 2026

Hector was very helpful in explaining what the issue was and problem solved with me. I appreciate his transparency and honesty. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Jun 29, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Marcie, we're pleased to hear that Hector was transparent and honest! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram Service Center.

June 26, 2026

Vehicle was taken to the dealership for basic service and to prepare a recall for the towing light I can’t fathom to understand what this has to do with the technicians, changing all my settings, programming More

by IWANTFOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Jr
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Jul 01, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate you sharing your feedback with us. We're very sorry to hear about the inconvenience you experienced during your recent service visit. It is never our intention to cause frustration for our valued customers, and it sounds like we fell short in communicating the status of your vehicle and providing timely updates. We would appreciate the chance to speak with you regarding what transpired and work towards regaining your trust in our dealership. Please give me a call if you have a moment to discuss further. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

June 25, 2026

My service advisor, Armen, was awesome. He kept me apprised of the work being done and was very curtious. I was under a time crunch and they fit me in and got me out in a very timely. Much More

by eldontxo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
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Jun 29, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Armen and the team! We love hearing you were taken care of at Van Nuys Chrysler Dodge Jeep Ram.

June 24, 2026

Armen, my service advisor made sure the proper recalls and service was completed on my truck. Service was completed in a timely fashion. More

by kappy818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen B.
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Jun 26, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your experience with Armen! We hope to welcome you back next time!

June 22, 2026

Payman is an excellent service writer. I have been working with him for years. Very host and up front with me. The BEST! More

by bavakian@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Jun 23, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for being a loyal customer of Payman! We will pass your kind words along to him. It is our pleasure to serve you here at Van Nuys Chrysler Dodge Jeep Ram.

June 19, 2026

Had to file a lawsuit to get my car back over 7 months. We'll see that in court. More

by dongenovese
Recommend Dealer
No
Employees Worked With
Schwartz
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June 19, 2026

Payman is an excellent service advisor. Always very helpful. The long wait time to get car back is highly inconvenient More

by bavakian@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Payman
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Jun 22, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We’re happy Payman has been so helpful, but we apologize for the long wait times. Thank you for your feedback. We’ll work on improving efficiency. See you next time! - The Van Nuys Chrysler Dodge Jeep Ram Team

June 18, 2026

I was very happy with the service and with the repairs. I will for sure recommend this dealer to my friends More

by ericmelkon781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahe
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Jun 18, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Eric, thank you for trusting our team with your vehicle and for sharing your feedback. We truly appreciate your recommendation, and we hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

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