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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,624 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,624 reviews

January 28, 2023

Jean is one of the most professional and courtesy salesman that I have ever worked with. Also— Jorge is a great manager and very reasonable. Both Jean and Jorge made my purchasing experience easy. More

by WHEAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

January 28, 2023

I've always received excellent service when I take my car in for service Thank You More

by KIM.STANLEY1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Hernandez/Karen Englert
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Jan 29, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Jan 30, 2023 -

KIM.STANLEY1719 responded

Thank You for always giving me top notch service, for the past 14yrs.

January 27, 2023

I recently visited Vera Cadillac’s service department with a car battery issue on my Cadillac XT5. Giovanni took great car of us. I thought we needed a new battery, but Giovanni found that I only neede More

by winfredh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni in the service department
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Jan 29, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2023

Very friendly staf with a grave customer services. Conrad, my services person has an outstanding attention and very good skills with customer More

by mayvisvalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Jan 29, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2023

Vera always does a great job. Gio in the service department is the best. Everyone needs to buy from Vera More

by Steve
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

January 26, 2023

Awesome service overall, great communication and friendly service, will definitely comeback again , car looks awesom More

by SAMY16710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Vera Cadillac responded

Samy, Thank you for your business and this review. We're happy to hear Richard and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2023

Great awesome no problem very good service this is ridiculous 15 word minimum is ridiculous More

by PAT.DENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 26, 2023 -

Vera Cadillac responded

Pat, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2023

Service at Vero Cadillac is very good ! Would recommend your dealership to anyone ! Superior service More

by pglegault1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
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Jan 26, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nestor met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 25, 2023

Concierge service was both personal and customized for my needs. My vehicle was picked up and delivered to my home with no inconvenience. More

by eherlihy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service.
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Jan 26, 2023 -

Vera Cadillac responded

Thanks for sharing your service experience with Vera Cadillac. Eric and our service team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 25, 2023

Exceptional service, They will go Above and beyond. Great communication at all times during the sale. More

by Fabian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Andy Russell
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Jan 26, 2023 -

Vera Cadillac responded

Fabian, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

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