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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,623 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,623 reviews

December 27, 2022

I have nothing but great things to say about my service experience with Vera. My service advisor was amazing and the staff in general was fabulous. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Dec 28, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

December 27, 2022

Just purchased a xt-6 and it was the easiest purchase I ever made, From the manger Chris to Jose the salesman and Nestor the service advisor everyone was so helpful and friendly. I would definitely refer f More

by BECKRICK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the recommendation. We hope you enjoy your Cadillac and look forward to seeing you back at Vera for your first oil change. Happy Holidays!

December 27, 2022

Lorenzo went above and beyond our expectations and came through for us. It was truly the best Christmas gift I’ve ever received. More

by CHARLYM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Lorenzo Piquet
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Dec 28, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the recommendation. We hope you enjoy your Cadillac and look forward to seeing you back at Vera for your first oil change. Happy Holidays!

Dec 29, 2022 -

Vera Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Staff was very professional and kept me updated on the status of my vehicle at all times. More

by Ej8942
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 28, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Dec 29, 2022 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 27, 2022

The service is friendly but the mechanics have not been able to repair the car completely after 2 visits. I need to bring it back again for service of the original order. Also, the key fob was scratched an More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo Piquet
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Dec 29, 2022 -

Vera Cadillac responded

Greg, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 27, 2022

The dealership is very good,I only had one issue in which a loaner vehicle was scheduled for me to pick up and upon my arrival I was informed it was a mistake. They don't provide loaner vehicles. They should More

by DD
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 28, 2022 -

Vera Cadillac responded

Thank you for the review and for the feedback. We appreciate all feedback as it helps us in our effort to continuously raise the bar for our customer service standards.

Dec 29, 2022 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Jason Bock was amazing and very knowledgeable. I had a great service with him very fast. He help me with no hidden fees and explained everything detail to me. More

by tarryncaceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
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Dec 28, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Jason! Take care and we’ll see you next time.

Dec 29, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 25, 2022

It's a nice dealer good customer service and good job well done definitely i can recommend them. My agent was Mr. Alejandro Medin More

by GIBSON_CUSTOM47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Medin
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Dec 27, 2022 -

Vera Cadillac responded

Hi, Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

December 23, 2022

Very customer friendly. Great service and timely repairs. Very fair assessments on work to be completed. I would recommend to everyone. Great follow-up post service as well. More

by claudedelorme17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Dec 26, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2022

Excellent customer service. As soon as I contacted them a tow truck was on its way. Scheduled my loaner with no issues. More

by maylincallado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin - service advisor
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Dec 27, 2022 -

Vera Cadillac responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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