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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,610 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,610 reviews

November 29, 2022

The car was delivered on time when they advised it was advised they would. They called us to let me know to pick it up. More

by fela1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Nov 30, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Dec 01, 2022 -

Vera Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely value your business and look forward to your next visit!

November 29, 2022

The process was remarkably smooth from beginning to end. Denis was pleasant and truthful about availability before I came in. Once there, a test drive without any undue sales pressure. We quickly agreed on More

by Andy G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Nov 30, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new Cadillac and look forward to seeing you back at Vera for your first oil change. Happy Holidays!

Dec 01, 2022 -

Vera Cadillac responded

Andy, Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

November 26, 2022

They have the pick up and drop off service with a loaner which is very convenient More

by orodriguez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Nov 28, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

We visited about 3 cadillac dealers and Vera service and attention won us over. Orlando was our Sales Consultant and he was knowledgeable, professional and extremely patient. More

by MSJREYES09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Nov 28, 2022 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 25, 2022

Vera Cadillac once again comes through. Our service advisor, Gustavo was responsive and kept us abreast of what was going on with our car. More

by libby21499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Vera Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We hope you have a great day!

November 25, 2022

Every single time that I go to service my car Im more and more impressed by VERA! Gio my service advisor is a true professional with a heart of gold. He really personalizes your experience based on your ind More

by energize62@gmail.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Vera Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We sincerely value your business and look forward to your next visit!

November 25, 2022

Chris the service center rep was informative, responsive and timely. I didn’t have to keep calling for an update. They diagnosed, informed me, and made the repair. My car was ready when they told me it woul More

by LAMARHAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher. Service Department.
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Nov 28, 2022 -

Vera Cadillac responded

Lamarhaynes, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 25, 2022

My most recent experience at Vera Cadillac was just as satisfactory as the first. Service Advisor Giovanny Suarez is the upmost profesional and exemplifies the best in customer service and satisfaction! More

by felipesosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny Suarez
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Nov 28, 2022 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

November 25, 2022

Great service and schedule time . . give me back a very nice clean car . Service guy was very professional More

by DAVID.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Nov 28, 2022 -

Vera Cadillac responded

David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 25, 2022

Exceptional service with a very knowledgeable service team. My Cadillac with only get service at Vera. More

by VEEMAN425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Nov 28, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vera Cadillac Buick GMC!

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