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Vera Cadillac

Pembroke Pines, FL

4.8
3,612 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,612 reviews

November 12, 2022

My experience of Vera Cadillac is always amazing thank you for everything. Thank you for everything More

by cynthiacbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I took my car in for service
Nov 14, 2022 -

Vera Cadillac responded

Thanks for your continued business and for the review. Take care and we'll see you next time.

November 12, 2022

Service excellent, the sales person was amazing. He explains everything on the new car I’m very happy More

by jhg527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Nov 14, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new vehicle and look forward to seeing you back at Vera for your first oil change.

November 11, 2022

Excellent service. Conrad kept me updated every step of the way. The job was completed within the time specified. More

by davidpereira0724
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad
Nov 14, 2022 -

Vera Cadillac responded

David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2022

Anwar provided great customer service and was excellent as always. I highly recommend Anwar for all services. More

by Chris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anwar
Nov 14, 2022 -

Vera Cadillac responded

Chris, we're happy you found our staff Anwar to be so supportive during your experience here at Vera Cadillac Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 11, 2022

Great place for service friendly staff and comfortable place if your waiting for your vehicle More

by INGWET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex padrom
Nov 14, 2022 -

Vera Cadillac responded

Thank you so much for your positive comments about Vera Cadillac Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2022

Orlando pena is the best seller, highly recommended and reliable, I give him a 💯 % ,excelente More

by jiospe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Nov 14, 2022 -

Vera Cadillac responded

Jiospe, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

I asked for a phone call and all I kept getting was emails. Svce person must think I sit there and wait for his emails. Cxld my appt due to this (I was traveling ) i had to fight him to reinstate it More

by cor0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Nov 14, 2022 -

Vera Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

November 10, 2022

Service process was smooth and east. Great customer service. A big thank you to Gio More

by raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Gio. Take care and we'll see you next time.

Nov 14, 2022 -

Vera Cadillac responded

Raul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Fuel module failure cause my 2021 Escalade to break down but received Timely and knowledgeable service from Edwin Montoya service advisor at Vera Cadilac , my Escalade was done in one day and I was given a More

by carbouteek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Edwin. Take care and we'll see you next time.

November 10, 2022

At the end of the day I was satisfied with Vera and especially Edwin's service. We did have a hiccup but Edwin took ownership of the situation and made sure things were handled in the right way the sec More

by REONNEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in Service
Nov 11, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Edwin. Take care and we'll see you next time.

Nov 14, 2022 -

Vera Cadillac responded

Reonnec, your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

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