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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
4,374 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,374 reviews

February 05, 2023

My car stoped in the middle of the road, we called the Dealership and Conard was really helpful . They Tow my cart there and the next morning it was ready. Great service!! More

by Keren Berdugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conard from service
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Feb 05, 2023 -

Vera Cadillac responded

Keren, Thanks for sharing your thoughts about your service experience with Vera Cadillac. Conrad and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 04, 2023

Buen trato y profesional, amable, excelente trabajo e información, felicidades por poder continuar con el servicio en Vera Cadillat More

by EMIARIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Chris Cobos-Vera
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Feb 05, 2023 -

Vera Cadillac responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

February 04, 2023

You trained your sales people to SMILE and be extra nice. . but once the deal is closed.. they throw you to the service department with grumpy and sad advisors.. who lack people skills & sense of respect & a More

by miamigeo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
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Feb 06, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gustavo Rodriguez Service Director

February 03, 2023

Salesman Daniel was amazing, even though he is new on the business he took care of all our questions and concerns and we left the dealership very happy with his service, definitely wile will recommend this p More

by melba.molina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Vera Cadillac responded

Melba, Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

February 03, 2023

Un lugar muy serio , la atención es genial. Todos te atienden con respeto. El servicio es muy rápido More

by HERNANDEZVANE8312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Feb 05, 2023 -

Vera Cadillac responded

Vane, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 03, 2023

Drop off went well. As one of my asks aside from normal service I had a request to replace my Que screen as it dried up and is unusable however I was told Vera only repl More

by JMJORDAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
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Feb 05, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2023

Knowledgeable; quick service; great communication; broke down cost of service; same day pickup; would recommend to others More

by thomas.blessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, and gentleman with tattoos and eyeglasses (did not catch his name)
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Feb 03, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2023

The service received at Vera Cadillac was excellent , highly recommend it to all my friends More

by SAMY16710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2023

Great service from my advisor Giovanni. He explain what work needed to be repaired to my vehicle in detail. More

by RICKEYFRAGER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Feb 03, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Giovanni and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2023

Amazing customer service Geovanny Suarez do a excellent work helping me out with my vehicle More

by RAULCANCELA3187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 03, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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