Back

Vera Cadillac

Pembroke Pines, FL

4.8
3,623 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 3,623 reviews

September 11, 2021

When picking up d car I called in advance so they can get d car ready. When I arrived I had to wait 30 min More

by malena_030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 13, 2021 -

Vera Cadillac responded

Thank you for the feedback. We appreciate all feedback and would love to learn more about your experience with our service department. Please don't hesitate to call our Service Manager, Leo Pena at 54-517-7842. He's looking forward to speaking with you.

September 11, 2021

It’s okay they had coffee, but no donuts. Service waiting area comfortable. Bathroom clean. . Service representative friendly. And professional. Transportation pick-up was great and fast. More

by NARGRE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Sep 13, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great week.

September 09, 2021

list 2016 CTS-V for $89K org. MSRP in 2016 was $85k. nothing like taking advantage of people. not to mention that i spoke to a salesmen yesterday and gave me a price in the low $70k range then had someo More

by pten
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Vera Cadillac responded

Thank you for reaching out regarding your recent inventory inquiry. Our General Sales Manager, Jorge Morales, would like the opportunity to learn more about your experience and review the vehicle in question with you. Please don’t hesitate to reach out to him at 954-517-7814. He’s looking forward to your call.

September 09, 2021

Great service as usual , always keeping me informed on my car status, received my car clean and at the promised time, would definitely recommend them! More

by rickytik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Sep 09, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We look forward to seeing you next time.

September 09, 2021

I brought my car in for several issues they called me when it was ready and I noticed they were not fixed. They did make good by coming to pick up my car and bringing me a loaner and fixing one issue. More

by liperds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris from service department, ultimately it was manager of service department
Sep 09, 2021 -

Vera Cadillac responded

We appreciate your feedback and would like to thank you for giving us the opportunity to address your concerns. If you have any further questions or concerns, please don’t hesitate to contact our Service Manager, Leo Pena at 54-517-7842.

September 08, 2021

Amazing team! The entire process was seamless and more importantly, painless!! This is the 5th car I’ve purchased with this dealership - looking forward to #6! More

by elizabeth42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Andy Russell
Sep 09, 2021 -

Vera Cadillac responded

Congratulations on your recent vehicle purchase, and thank you for the review and recommendation! We appreciate your continued business and are so glad to hear about your experience with the Vera Difference. Enjoy your vehicle and we'll see you next time.

September 08, 2021

I liked it because i found the car I was looking for and they have excellent service. The seller knew how to do his job very well. More

by haychelcoello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Sep 08, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope you enjoy your new car and look forward to seeing you back at Vera for your first oil change.

September 07, 2021

TJ did a great job.Great salesman that made the TJ did a great job. Great salesman that made the difference between us buying or shopping the vehicle. He was extremely friendly and a real pleasure More

by BRADNORMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Congratulations on your vehicle purchase. We hope you enjoy your vehicle and look forward to seeing you back at Vera for your first oil change.

September 07, 2021

Great Service. Mikell was very good with the service. He listened to what I had to say. I didn't have to wait too long for my ride. More

by SARVAJEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Sep 07, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with Mikell and for the recommendation. Have a great week.

September 07, 2021

Review is for Edwin in the Service Dept. He is excellent, polite, considerate, diagnosis my car correctly, and is the reason I come back t More

by Rumpylv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin in Service Dept
Sep 08, 2021 -

Vera Cadillac responded

Thank you for your continued business and shout out for Edwin! We will make sure he sees your kind remarks. Have a great week and we'll see you next time.

Sep 08, 2021 -

Vera Cadillac responded

Hi, thank you so much for the positive feedback! We are always more than happy to assist you if anything else comes up. Take care!

...
309
...