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Vera Cadillac

Pembroke Pines, FL

4.8
3,624 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,624 reviews

May 27, 2021

Wonderful service!! Chris my advisor always goes beyond my expectations!! Service is precise, no wait,0tobide transportation if you don’t wNt wait at all! More

by bgraibe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department (Chris)
May 28, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation for the Vera Difference. Take care and we'll see you next time.

May 28, 2021 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

May 27, 2021

Very good Awesome fantastic satisfy, it was a pleasure to buy from you, I will recommend someone to you no matter when, nice car & strong More

by jdesir855
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Back
May 28, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation, and congratulations on your new vehicle! We hope to see you back in the dealership for your first oil change. Take care and have a great weekend.

May 28, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 26, 2021

This dealership has honesty, integrity, and high attention to detail. Daniel was tremendous as a salesman and I am most grateful to George Morales and the team. I was in and out without any trouble. More

by amy.storer0644
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Masot, Daniel Fratianni
May 26, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference and congratulations on your new vehicle! We hope to see you back in the dealership for your first oil change.

May 26, 2021

I really appreciate help from Jason Back with my new car purchase. I use online service because of COVID-19. I love my new car, Jason answered my questions during my selection process. He was very courteo More

by VERDEJOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Daniel Fratianni, Jason Back, Andy Russell
May 27, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation for your experience with Jason and the Vera Fast Pass! We hope you enjoy your new vehicle.

May 26, 2021

Amazing service.one of tires was with low profile due to a malfunction on the vehicle and services manager (Gustavo) changed it immediately.happy costumer More

by alvarezamaury96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

May 26, 2021

Excellent Service from Karen we are so glad she is back at Vera we would never take are Cadillac ant where other than Vera Cadillac More

by lori.degen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Englert
May 27, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the shout out for Karen! Take care and have a great weekend.

May 26, 2021

I enjoyed working with Conrad but your sales staff is pushy impatient unfamiliar with the product. Couldn’t wait to get rid of the car I bought. Was it stolen? You wanna discuss have sales manager call m More

by jnsdrapery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
May 27, 2021 -

Vera Cadillac responded

Thank you for reaching out about your experience. We take pride in the level of our customer service and are disappointed to hear that your experience was not up to our standards. We have left you a few voicemails and would love the opportunity to discuss your visit. Please don’t hesitate to call our General Sales Manager, Jorge Morales, at 954-517-7818. He’s looking forward to hearing from you.

May 25, 2021

Great service, excellent staff. Eric was extremely helpful. Late on Saturday afternoon we needed a tire replaced. Eric went out of his way to make this happen. Very grateful! Thank you!!!! More

by Jackie Lamas for Berta Catalán
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

May 25, 2021

Nestor show so much care .. printed out paper showing price also letting me know that I can get more did there for my suv. Very nice young man More

by DEAN YOUNG 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

May 25, 2021

My experience with the service department is outstanding every single time. My service advisor Alex Padron always exceeds my expectations with his expertise, attention to details, and professionalism. It i More

by MARTINEZFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron (service)
May 26, 2021 -

Vera Cadillac responded

Thank you for your continued business and recommendation for Alex! Take care and we'll see you next time.

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