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Vera Cadillac
Pembroke Pines, FL
3,618 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,618 reviews
April 02, 2021
I have been a Vera customer for 15 years and even though they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer experience service I have ever received from any dealership. 5 stars on professionalism, follow through, going the extra mile to ensure everything is in good working order...and all of this is done with sincere kindness. More
by SPOILEDATSEA
Verified CustomerEmployees Worked With
Eric T in service
April 02, 2021
My service appointment was great from start to finish. It was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very con was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very convenient feature as well. More
by TARRIDED
Employees Worked With
Michael Crato
April 02, 2021
Everything from start to finish was a awesome experience!!!! I tell everyone I know to come here to buy !! Awesome staff and service all the way around!! experience!!!! I tell everyone I know to come here to buy !! Awesome staff and service all the way around!! More
by Bert.Murguido
April 02, 2021
Great service and people. White glove service from beginning to end and would definitely do business again with them. Could not be happier with everything. beginning to end and would definitely do business again with them. Could not be happier with everything. More
by edward.panella
Employees Worked With
Other Employees :
Roberto Vasquez
April 02, 2021
Great service. Thank you! Carlos took the time to contact me to remind me that service was due. I really appreciated the kindness. In addition Carlos gave me a discount in which I needed during this rough ti me to remind me that service was due. I really appreciated the kindness. In addition Carlos gave me a discount in which I needed during this rough time in my life. More
by DIANNE_JONES_99
Employees Worked With
April 02, 2021
Vera, I great dealership everyone is professional and polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced More
by DLEWIS2271
April 02, 2021
The service and vehicle satisfaction is great. The customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you an customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you and all those involved. I look forward to seeing you soon. Keep up the great work. God bless. More
by ELROYGARDNER32
Employees Worked With
April 02, 2021
Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More
by CBHERNANDEZ
Employees Worked With
Nestor
April 02, 2021
Excelente good cost Serv And good price toLo recomiendo Excelente good cost Serv And good price to Lo recomiendo El vendedor muy excelente igual el financista carlos Muy acogedor el Dealer Estamos m Excelente good cost Serv And good price to Lo recomiendo El vendedor muy excelente igual el financista carlos Muy acogedor el Dealer Estamos muy contentos More
by Designshowerdoordoorinc
