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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,626 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,626 reviews

August 27, 2024

Excellent customer service. Every time my car is due for maintenance or any issue, the service has been great and done in the time frame estimated, happy customer. More

by LARA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell (Service Advisor)
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Aug 27, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 27, 2024

Dealer worked with me throughout the repair. Service advisor was also very helpful with communication More

by dkt991236
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Aug 27, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 26, 2024

Moisés and Chris are amazing. The dealership is beautiful and very comfortable. This was the most pleasant experience of buying a car. I highly recommend Moises and Vera! More

by Jacqueline.cisneros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Vera Cadillac responded

Hi, Jacqueline! Thank you for taking the time to write this review and let us know how we are doing. We'll pass along your kind words to Moises and Chris. All of us at Vera Cadillac are glad to have you as a customer! Experience The Vera Difference Jorge Morales General Sales Manager

August 26, 2024

Very bad experience this time. My car was pick up by one of your driver. The service person was call by my went the car came back it had a dent and scratches. My car did not had a More

by gmargie1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name
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Aug 26, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, Margarita, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

Aug 26, 2024 -

gmargie1980 responded

My name is Margarita Acosta I did send my information about two week ago and no one has contacted me for this issue but that’s how you all do business. Again your advertising is false advertising. It is so sad this is my third Lease from Vera Cadillac and it will be the last one. What is advertised is the opposite of the service department does. I will be waiting for any response on your behalf. Thank you, Margarita Acosta

August 26, 2024

Very professional and courteous. Great experience with all employees I came in contact with.thanks. More

by thehawk120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Service Department.
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Aug 26, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 26, 2024

Very pleased and happy with the service that Moisés and Jose Diaz provided.😀 carlito in financw Was great More

by Rrodriguez3546
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

August 25, 2024

Great customer service everyone very professional. They even gave me a nice loaner to drive. More

by Buyer leasee
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was very helpful service department great customer service.
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Aug 25, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 25, 2024

Mario was a very good dealer. He made us feel comfortable and most importantly confident with our purchase. He is an excellent sales man and my family and I will be going to him i More

by asmoore0228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Vera Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 25, 2024

Mario was a GREAT dealer, helped me out VERY much with my tough situation 10/10!!! More

by Dizquierdo102604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario F Padron
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Aug 25, 2024 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. It's great to hear that Mario was able to assist you and that you had such a positive experience. Experience The Vera Difference Jorge Morales General Sales Manager

August 24, 2024

My car play still does not work which is very frustrating. But other than that it’s ok More

by DOCRX2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 25, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

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