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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,803 Reviews
Call Service Center (844) 517-0823

2,803 Reviews of Vera Cadillac - Service Center

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December 14, 2022

My service writer, Gio is great. He is always ready to help and very customer focused. More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio
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Dec 15, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Giovanni. Take care and we'll see you next time.

December 14, 2022

My service advisor, Mikell Hernandez, was professional, knowledgeable, and helpful in servicing my car. He is an asset to GM. I was extremely pleased with Vera and will continue to do business with them. More

by adrienne.damianos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
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Dec 15, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with Mikell. We appreciate your continued business and look forward to seeing you again next time.

December 14, 2022

Frank and the staff at the body shop did a great job. They were prompt, friendly, and professional. They delivered an excellent repair work. More

by skipsasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair//Body Shop: Frank
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Dec 15, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Frank. Take care and we'll see you next time.

December 14, 2022

I wanted to thank Lorenzo and George For all the hard work getting me a beautiful Cadillac Escalade. Best dealership to purchase a car from. More

by Eyal Chai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Lorenzo Piquet
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Dec 15, 2022 -

Vera Cadillac responded

Eyal, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you're ever in need of more help, please let us know!

December 14, 2022

Great customer relations…. completes work to customers satisfaction. Completes work on time. Will do anything to satisfy customer. More

by rflores1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad
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Dec 15, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

December 13, 2022

Great work They we’re very professional and finished the job in the time frame they claimed. I would recommend this service and the price was very reasonable More

by Aladin1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
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Dec 13, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we’ll see you next time.

December 13, 2022

Great service. The person that picked up the car also very courteous. Just for this valet service I would choose this dealer. More

by alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 15, 2022 -

Vera Cadillac responded

Alberto, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2022

Anwar is great. Service was fast and availability on the weekends is very convenient. Great More

by isaacv82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Dec 15, 2022 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

December 13, 2022

The gentleman who took care of me was polite answer me the questions I ask More

by penakallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 15, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2022

The driver that returned the vehicle took a red light and I was mailed a ticket for $158 More

by juanferrer1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Driver who returned the vehicle after service performed service
Report | Print
Dec 13, 2022 -

Vera Cadillac responded

Thank you for reaching out and speaking with our team. We appreciate you giving us the opportunity to address your concerns. If you have any further questions, please don’t hesitate to call us back.

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