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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,803 Reviews
Call Service Center (844) 517-0823

2,803 Reviews of Vera Cadillac - Service Center

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December 13, 2022

Been coming here for the last 20 years ! Always very friendly and courteous! Karin Englert and Gio Rubio are awesome 👍 More

by lvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Vera Cadillac responded

lvernon, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you're ever in need of more help, please let us know!

December 13, 2022

Every thing , since the moment you arrive is SUPERCOOL , and people are very professional and polite More

by Uniquedealusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Willy Masot, Jason Back, Angel Jimenez
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Dec 15, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

Gio is the best! He is always professional, with a fantastic attitude towards his customers and his job. I have recommended Vera to my nextdoor neighbor and told her More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
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Dec 13, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation! We appreciate your continued business and look forward to seeing you again next time. Take care and happy holidays!

December 12, 2022

They have hidden fees they don't disclose and zero communication since they communicate via message app horrible. Bunch of broken promises. More

by dvelez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Raymond is the BEST sales rep because of him I return
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Dec 13, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your experience. We appreciate all feedback and would like the opportunity to speak with you. Please don’t hesitate to call our Service Manager, Leo Pena at (954) 517-7842. He’s looking forward to your call.

December 12, 2022

Excellent services ,Professional technicien, fast service .The technicien Nestor was perfict. Vera Cadillac is perfict... More

by pierreandredugas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Dec 13, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Happy Holidays!

December 12, 2022

They really did a good job and was very attentive to my issues with car. Just excellent service ! More

by Jrtaurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Dec 13, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Happy Holidays!

December 11, 2022

Great customer service, your concierge is excellent. Dropping off and pick up of loaner is super convenient More

by fmjuan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

December 10, 2022

Awesome Tellechea he assisted me and answered all my concerns, Kudos to his boss Service Manager Pena. I would like to send xxxxxxto that early morning coffee. More

by KENNETHKRROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference. Take care and we'll see you next time.

December 10, 2022

Maintenance did well finding a valve issue and repairing it. Also replaced break pads, without charge, that were worn out when vehicle was purchased. More

by duggandan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in Service Dept, Hodari Bazemore
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Dec 12, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Dec 13, 2022 -

Vera Cadillac responded

Thank you so much for your positive comments about Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

Was working with Christopher the technician. He’s very thorough and provided a great service. More

by FRADELBARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 12, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Christopher.

Dec 13, 2022 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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