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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,784 Reviews

2,784 Reviews of Vera Cadillac - Service Center

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April 30, 2022

Awesome place great customer services. I will recommend Vera Cadillac to everyone I know for services to their 🚗. More

by angelg1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor from service department
May 02, 2022 -

Vera Cadillac responded

Thank you for the review and the recommendation! Take care and we'll see you next time.

May 03, 2022 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 30, 2022

I had my SRX recently serviced at Vera Cadillac and Johnathan was my service advisor. He was very professional and kept me informed every step of the way. I was very pleased with the outcome and will c More

by SHELAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 02, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! We are so glad to have won your business and look forward to seeing you next time.

April 29, 2022

Michael Crato has been my service rep for years now and has always been so helpful and informative. He already knows the history of my vehicle so I prefer to only deal with him. I do wish the car rental wo More

by MICHELLE QUERCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
May 02, 2022 -

Vera Cadillac responded

Thank you for giving us your continued business, and for the feedback and recommendation. Take care and we'll see you next time.

April 29, 2022

Very professional. Good job. Highly recommend. Great customer service. Very satisfied with the. Service. Thank you thank Vera Cadilac More

by drmgblanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan garcia
May 02, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

April 29, 2022

helpful ,clean ,efficient ,quality ,caring ,experience and explaining what’s going on with your car .people friendly explaining your bill step by step.helpful service attendant clean waiting room and bath More

by patrice23j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

May 03, 2022 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 28, 2022

Great responsive service. Returned car back to me very quickly. Thank you Vera Cadillac for always putting the customer first. More

by SIXRAMIREZS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Take care and we'll see you next time.

April 28, 2022

great customer service on Eric Ramon part . which the service was a bit faster but we got delay waiting on parts which is not ion his control . More

by arturo.rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Ramon
Apr 29, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

April 28, 2022

my car needed service, and Vera cadillac was able to come and pick up my car and provided me with a loaner car. This was a great service, and may my busy schedule more manageable. Great service thought the More

by jorge.galeano3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 29, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We love hearing how we positively impact our customers' lives. Take care and we'll see you next time.

April 28, 2022

My service advisor (Gio) was very professional and organized my service needs.. I was given a rental car at Avis / Budget for two days. More

by nuclear16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Apr 29, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Take care and we'll see you next time.

April 28, 2022

Vera's marketing is great. But commitment to customers is very important but is lacking. More

by Miami Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nestor and Steve
Apr 29, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your concerns. We appreciate all feedback and would like the opportunity to speak with you directly regarding your recent service visit. Please don’t hesitate to call our Service Manager Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

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