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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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August 21, 2024

Always professional, knowledgeable, that keeps their customer abreast of all repairs and or service process. More

by laperez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani Rubio - Service dep’t
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Aug 21, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Great experience. Overall smooth process. Professional collaboration from sales and finance. I would definitely recommend anyone I know More

by ryanvisda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Vera Cadillac responded

Hi Ryan: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

I am extremely satisfied with the service I receive at Vera Cadillac; the dealership's employees are highly professional and consistently eager to assist. More

by JORGEEFELIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gilles
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Aug 21, 2024 -

Vera Cadillac responded

Jorge, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Mike Crato did an excellent Job. Will buy my next car at Vera. Everyone was very friendly and professional. More

by snook2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Aug 21, 2024 -

Vera Cadillac responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Amazing service. Easy to work with. Nice people. The car pick up and drop off was so easy! More

by JKASTEN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Padron
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Aug 21, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

This dealership and its employees are kind and courteous. They are personable and professional, going above and beyond expectations. More

by carolloveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Vera Cadillac did a great job repaint my damaged vehicle. They were good at communicating and did a timely job More

by luannklein054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision depr
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Aug 21, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Luann, and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2024

From appointment to check-in, Excellent and professional service. Keep up the excellent work and always with a smile 😃 More

by AGOSTO1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Aug 20, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2024

It takes two weeks to reach a tech. When I came to service last time for a seat belt install I waited their two hours and then they told me the part was damaged. I went to another Cadil More

by Caneb6969
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin service advisor
Report | Print
Aug 20, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

August 20, 2024

Chris Alejo is always very helpful and attentive. There we no loaners available but worked to get us a rental and ensure we were happy. More

by Lina Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alejo
Report | Print
Aug 20, 2024 -

Vera Cadillac responded

Lina, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

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