Vernon Auto Group

Used car sold by Morgan Chavez Morgan handled my need of a used vehicle that I would not have car payments but was solid. He was persistent but not aggressive, helpful and knowledga Morgan handled my need of a used vehicle that I would not have car payments but was solid. He was persistent but not aggressive, helpful and knowledgable, and entirely sincere in his pursuit of the right vehicle for me. Excellent all the way around!! More

Helpful, friendly, a bit slow I was stranded, trying to get home to South Carolina, with three daughters and a shot transmission. Vernon Auto Group took care of us and got us back I was stranded, trying to get home to South Carolina, with three daughters and a shot transmission. Vernon Auto Group took care of us and got us back on the road. Everyone there seemed very friendly and I'm pleased they were there to help us. I had heard from multiple different local sources that they not only offer an excellent selection of inventory, but that they are one of the best dealerships nationwide and are honest and fair, which is far more important to me. They were very nice and friendly, so much so that I hate to mention my disappointments, but since this is a review, it's only fair that I do. Although they seemed to want to do their best to help us quickly since they knew we were in a rush to get back on the road, it didn't translate, and we were there for 10 hours total. So, while you should expect great service, it may not be fast service. For example, we got there at 8:30am and in 1/2 hour had chosen a vehicle we wanted at a dealership in Bowie, yet the driver wasn't on the road from Vernon to go pick it up until nearly 1pm. I was also disappointed when they were unwilling to do the deal if the wire transfer wouldn't arrive until the following day, which meant I had to finance (thus losing some money). I understand why they want that capital immediately, of course, but it seems to me there should be mutual trust, not just one way trust. Lastly, I was left unsure whether I got a decent deal on the trade in of my vehicle given the transmission damages. I could have repaired it locally there for $1500 less, but didn't have the time to wait. Then again, thanks for taking a broken vehicle in the first place! After leaving, they made sure to continue to take care of my needs, including paying for a small defect to be replaced at my local home dealership. A huge "Thank You!" to Vernon Auto Group for helping us get back home! More

Most Awesome Purchased 2 vehicles in just under 2 weeks. Awesome, considerate and very nice place to buy! We will only buy our Vehicles with Vernon auto group. Purchased 2 vehicles in just under 2 weeks. Awesome, considerate and very nice place to buy! We will only buy our Vehicles with Vernon auto group. More

Great Deiter Brannon was great to work with, delivered a quality product at a quality price, and was able to help me out tremendously with all of my request Deiter Brannon was great to work with, delivered a quality product at a quality price, and was able to help me out tremendously with all of my requests on options and such, and delivered a finished product! Would highly recommend! More

Great dealership This is best dealership I've ever been to. They had awesome, friendly, professional staff. They got me into the car I wanted without any hassle. I wo This is best dealership I've ever been to. They had awesome, friendly, professional staff. They got me into the car I wanted without any hassle. I would definitely return to this dealership the next I buy a car. I highly recommend this place to anyone looking for a car. More

Outstanding! Steve Ybarra made the process of buying a new car at Vernon Auto Group easy and 100% hastle free! Vernon has the best prices and the best service. The Steve Ybarra made the process of buying a new car at Vernon Auto Group easy and 100% hastle free! Vernon has the best prices and the best service. They even delivered my car straight to my front door! More

Wonderful service!! Such an easy and stress free buying experience! I had a friend refer me to Vernon auto group, I found a truck online so called Saturday morning befor Such an easy and stress free buying experience! I had a friend refer me to Vernon auto group, I found a truck online so called Saturday morning before we drove 2 and a half hours and wasn't there long at all. Richard Floyd was completely thorough and a wonderful process! More

Easy and stress free purchase Kyle Echols was very knowledgeable and made the whole experience very easy and stress free. The price quotes I received were concise and easy to unde Kyle Echols was very knowledgeable and made the whole experience very easy and stress free. The price quotes I received were concise and easy to understand. Their prices are the best I've seen. More

Great experience My experience with Vernon Auto Group has been great, this is the second vehicle I have purchased from them and Brandon Mitchell is a super salesman an My experience with Vernon Auto Group has been great, this is the second vehicle I have purchased from them and Brandon Mitchell is a super salesman and a great ambassador for the company. He has gone above and beyond my expectations to make my trade and purchase a pleasant experience. I purchased a Cadillac ESV but it is not one of the brands listed under "vehicle brand purchased"?? More

Brilliant!! I could not be more pleased with my experience with Vernon Auto Group. I cannot say enough about the people from Vernon auto group. Deiter demonstrate I could not be more pleased with my experience with Vernon Auto Group. I cannot say enough about the people from Vernon auto group. Deiter demonstrated superb professionalism throughout the process providing brilliant personalized service, he even stayed in touch even when he unexpectedly had to take his wife to the hospital, now that is going above and beyond, the finance department again stepped in when my bank was lagging in getting the required information to Vernon, THANK YOU! More