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Vernon Auto Group
Vernon, TX
5,456 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,456 reviews
August 26, 2020
Morgan was excellent, knowledgeable, and caring. He made sure we got exactly what we wanted and took great pride in his job. Very Thankful for him sure we got exactly what we wanted and took great pride in his job. Very Thankful for him More
by Tbhaynes12
Helpful August 26, 2020
Vernon Auto Group has an excellent sales, finance, service and delivery team. Would recommend to anyone in the market for a new vehicle. Thank you service and delivery team. Would recommend to anyone in the market for a new vehicle. Thank you More
by Tbhaynes12
August 26, 2020
I had a great time dealing with Derek Wilson and David Foster they went above and beyond to make sure I was happy with the purchase of my new F-350 Foster they went above and beyond to make sure I was happy with the purchase of my new F-350 More
by Mattgraham8184
August 26, 2020
Steve did an amazing job !! He helped assist us on the purchase of a 2007 Chevrolet Avalanche for my 16 year old son. He was attentive, helpful and polite from the first phone call we made to the dealer purchase of a 2007 Chevrolet Avalanche for my 16 year old son. He was attentive, helpful and polite from the first phone call we made to the dealership until the time of delivery/ pickup of the vehicle. Thank you again Steve and Vernon Auto Group for making this purchase enjoyable, easy and memorable for us and my son. More
by BGL77
Employees Worked With
August 26, 2020
Rodney Moore helped us with the remote purchase of two RAM 3500. He was knowledgeable, hands on and quick to respond any inquiry or concern. Vernon Auto Group has been one of the best experiences for us w RAM 3500. He was knowledgeable, hands on and quick to respond any inquiry or concern. Vernon Auto Group has been one of the best experiences for us with a truck dealer. I 100% recommend Vernon and Rodney Moore. More
by Ruben
Employees Worked With
August 26, 2020
I had a great experience with the Vernon auto group. My salesman was Brandon Mitchell and he was very knowledgeable and did everything to make my purchase there pleasant. salesman was Brandon Mitchell and he was very knowledgeable and did everything to make my purchase there pleasant. More
by Elfis
August 25, 2020
Great experience. My wife and I are very pleased with the service and easy process of shopping for our vehicle. I highly recommend Vernon Auto Group. service and easy process of shopping for our vehicle. I highly recommend Vernon Auto Group. More
by Ryan Strawn
August 25, 2020
He was amazing. No hassle, honest, straight forward transaction. You will not regret making a deal with Derek! Worth the trip from Amarillo to get this vehicle. transaction. You will not regret making a deal with Derek! Worth the trip from Amarillo to get this vehicle. More
by crclark
August 25, 2020
Doing business with Vernon Auto Group was an absolute pleasure. Morgan was extremely professional and helpful. He has excellent product knowledge and was not pushy at all. He genuinely cared about making pleasure. Morgan was extremely professional and helpful. He has excellent product knowledge and was not pushy at all. He genuinely cared about making sure I found the right truck and was happy with the whole deal. I highly recommend him as a salesman and will gladly do business again with Vernon Auto Group. More
by Nathan D
Employees Worked With
Brandon Mitchell, Morgan Chavez
August 22, 2020
Gave deposit on credit card before they sent the final quote based on a conversation with the sales folks. I asked for written confirmation of the quote and upon receipt, there were numerous items that I quote based on a conversation with the sales folks. I asked for written confirmation of the quote and upon receipt, there were numerous items that I was not informed of prior to giving them the deposit, and that were inaccurately calculated. We did not come to terms and then they said they were keeping the deposit I put down. Their response was they would keep it because they also sent me an email stating the deposit was non-refundable. That was never mentioned, discussed or know to me prior to giving the deposit and the email arrived after I had already put the deposit down. Typical shady stuff. Of course, I will dispute it with my credit card company, then I will contact the consumer protection folks at the DMV, file complaints with the BBB, likely the Texas Attorney Generals office in hopes that others read and hear of the deceptive practices at Vernon Ford. The front side was good, several folks reached out to me and discussed vehicles, options, etc.. Once it got to Jr. Cavillio, things broke lose. Over something very simple. It's unfortunate, they had the truck sold, at their asking price, until that point. More
by JLG
Employees Worked With
