Village Volkswagen of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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You can trust Crockett We have known Crockett for many years and I can unequivocally say you can trust whatever he recommends service-wise will be in your best interest. He We have known Crockett for many years and I can unequivocally say you can trust whatever he recommends service-wise will be in your best interest. He is honest to a fault, and should we require service from his dealership, we would have no hesitation to trust our vehicle to him. More
Nice experience Using a web search tool I learned this dealership had a used car I was looking for. I drove about 95 miles to check it out, and Andrew Tucker provide Using a web search tool I learned this dealership had a used car I was looking for. I drove about 95 miles to check it out, and Andrew Tucker provided a low pressure experience. We dickered a little and worked an acceptable deal. I noticed later during the paperwork signing that there were some add-ons that affected the price. I expressed my desire to remove them and Robert accommodated my request, particularly when I pointed out the $500 filing fee. So buyer, this shop was easy to work with, but ask them to unbundle all the charges on paper for your review before heading to the finance office. More
bought used car for my 16 year old son I did a lot of research online; spoke with many different people when calling around regarding used cars for sale. When I spoke with Joey at Village I did a lot of research online; spoke with many different people when calling around regarding used cars for sale. When I spoke with Joey at Village at VW, he took time to figure out what was I looking for in a car for my son....not just giving me the information on the car I called about. He continued to stay in touch about the car I called about and made it more of a personal experience rather than just another "sell". We came in to see the car; even though Joey isnt in direct sales (he is with internet) he came to see us and meet us. We left and I came back the next day to drive the car as it was in the detail shop at the time. Joey came back over AGAIN and was disappointed he didnt know I was there. He wanted to see what was going on with the car and see if we made a deal. I was so impressed! I wasnt just handed off to the next guy without seeing or talking to the first one again....it was a much more personal experience. Jim was our sales guy and he wasnt pushy at all; very pleasant and easy to talk with. For these reasons, we will be returning customers. Good job Village of VW for hiring people like Joey and Jim! More
MY EXPERIENCE AT VILLAGE VW I came in, and was originally planning on a used vehicle but due to no credit history it would have been to much of a hassle. But, the guys at village I came in, and was originally planning on a used vehicle but due to no credit history it would have been to much of a hassle. But, the guys at village vw got me out of the dealership in a new vehicle that I am loving so far. Highly recommend Scott. More
Very helpful and not high pressure Dakota was very helpful in showing us numerous options between the models and packages. Even though we are loyal VW fans, there are so many options, i Dakota was very helpful in showing us numerous options between the models and packages. Even though we are loyal VW fans, there are so many options, it’s difficult to pick “the one” for us. And I never felt pushed to hurry through such a big purchase decision. Dakota listened, presented options to fit our needs and helped us find the right fit. More
Best experience We worked with Thomas Smith and he was amazing. He did everything he could to hey us in the car or our dreams. I would recommend to anyone We worked with Thomas Smith and he was amazing. He did everything he could to hey us in the car or our dreams. I would recommend to anyone More
Best experience and decision This was the best experience and they have the friendliest people there. Everyone here really went out of there way to help and stayed after till clos This was the best experience and they have the friendliest people there. Everyone here really went out of there way to help and stayed after till closing to make us happy. More
Amazing Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue taken care of much faster than any other service department I've taken it to. Will definitely be coming back! More
Excellent customer service Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone who has a service related issue. More
Great help!! Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amoun Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amount of time. If you want someone who goes above and beyond, look no further! More