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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,431 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,431 reviews

October 19, 2026

It's getting better Technology is working much better. ..appointments are being tracked You are bothering me More

by jmcauliffe135
Recommend Dealer
Yes
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Oct 20, 2026 -

Vision Buick GMC responded

We're thrilled to know that the technology enhancements are making a positive impact. Your feedback is invaluable, and we hope to continue providing you with reliable service.

October 19, 2026

Scott worked with me on a lot of issues dealing with my radio and also some electronics for the entertainment system. More

by Peterspuds
Recommend Dealer
Yes
Employees Worked With
Scott Couture
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Oct 20, 2026 -

Vision Buick GMC responded

Thank you for sharing your experience! We're thrilled to hear that Scott was able to assist you with your radio and entertainment system issues. Our commitment to quality and expertise is what drives us. We look forward to welcoming you back!

October 19, 2026

They were able to fix the problem. However, the communication could be way better. Overall, the experience was fine More

by Jnlah2010
Recommend Dealer
Yes
Employees Worked With
Chad
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Oct 20, 2026 -

Vision Buick GMC responded

Thank you for your feedback. We're happy to know the problem was resolved, but we're sorry to hear about the communication issues. We strive for transparency and will work on improving this aspect.

October 18, 2026

Everyone was extremely helpful and professional. I feel like I got a great deal. Phil has always been there for his customers. My family has worked with him for over 25 years More

by Lwehner812
Recommend Dealer
Yes
Employees Worked With
Phil pitts
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Oct 20, 2026 -

Vision Buick GMC responded

We're delighted to hear about your positive experience! It's great to know that Phil and our team have been able to assist you and your family for so long. Your satisfaction and trust in our expertise mean a lot to us. We hope to see you again soon!

October 17, 2026

Very disappointed feel like I got scammed and took advantage of no fair accountability Never again More

by emilymiscavage
Recommend Dealer
No
Employees Worked With
Scott Couture
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Couture
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Oct 20, 2026 -

Vision Buick GMC responded

Emily, we apologize for the disappointment and any sense of unfairness you experienced. Our management team will contact you to discuss this further. We strive for transparency and reliability in all our services.

October 14, 2026

I like the timeliness of the work. They were all professionals. They worked with me More

by RW22RONALD
Recommend Dealer
Yes
Employees Worked With
I never work there
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Oct 15, 2026 -

Vision Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear you appreciated the timeliness and professionalism of our team. We pride ourselves on our expertise and reliability. We look forward to welcoming you back!

October 14, 2026

The dealership has sold me my vehicle, helped me twice once when I thought my suspension was faulty and again replacing front rotors at no cost to me More

by Jamessteely146
Recommend Dealer
Yes
Employees Worked With
Phil Pitts
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Oct 15, 2026 -

Vision Buick GMC responded

James, thank you for your kind words! It's wonderful to hear that our team was able to assist you effectively with your vehicle. We value your trust in our expertise and look forward to serving you again.

October 10, 2026

All work completed with issues. Very positive experience All work completed with issues no issues. All employees were wonderful. Very positive experience at the dealership More

by RT24
Recommend Dealer
Yes
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Oct 13, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 10, 2026

They are the Best They are the best They treat me very good and always take care of me More

by RALPHSARDISCO
Recommend Dealer
Yes
Employees Worked With
Phil Pitts is my Salesman and the manager who works the deal with Phill Tom Camp both are great ????
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Oct 13, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 07, 2026

Couldn't find my intermittent front low beam/driving lite problem. Sold truck with tires that didn't last thru first inspection More

by Chip1346
Recommend Dealer
No
Print
Oct 07, 2026 -

Vision Buick GMC responded

Thank you for sharing your feedback. We regret the issues with the lights and tires. Please contact us at socialNYRG@visionauto.com so we can work towards a resolution.

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