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Vision Buick GMC

Rochester, NY

4.1
1,369 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,369 reviews

August 01, 2026

Scott went above and beyond dealing with my warranty company . Amazing customer service . More

by Saloncrystallia
Recommend Dealer
Yes
Employees Worked With
Scott Couture
July 31, 2026

Worked with Joseph Knight to get the best option. Joseph had many options to choose from and very informative. More

by wcmurphy81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot Heister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Kay Ennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2026

Needed brakes all around and an inspection. I forgot to remove my tint before and the tech was awesome and removed it for me, that was sweet! So shout out to him or her also!!! More

by P5
Recommend Dealer
Yes
Employees Worked With
Kerry
July 30, 2026

They treat you great from beginning to end when purchasing a new vehicle. They’ll work your schedule to ensure that your vehicle has been properly insured. More

by MRCALIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Couture
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Roach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2026

Very good I only go to Vision for service on my GMC vehicles Thank you More

by blackie3438
Recommend Dealer
Yes
Employees Worked With
Scott Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Couture
Jul 29, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 25, 2026

I was considering buying a used truck versus leasing a new truck. Michael worked with me to find a lower cost option that fit my budget so I leased a new truck. More

by tkamz
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jul 29, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 23, 2026

My issue was resolved. Customer service was good after they reached out to make my initial complaint right. More

by Taylor_Metzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this updated feedback!

July 23, 2026

Easy to schedule an appointment, I questioned whether or not my bushings should've been replaced at 32,000 miles on the vehicle and Scott got involved and it was just resolved. Never did get the answer abou More

by Barkerc0624
Recommend Dealer
Yes
Employees Worked With
Don't remember right now.
Jul 24, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 22, 2026

No communication, no updates brand new car and its been in shop for almost 3 weeks with no update on anything More

by CHAMANN05
Recommend Dealer
No
Employees Worked With
No one thats the problem
Jul 22, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2026

Chad did a great job helping us through are car issues. He was patient and kept us informed. More

by chad.haynes41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
Jul 22, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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