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Volkswagen of Downtown Chicago
Chicago, IL
3,051 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,052 reviews
December 26, 2024
I had the best sells rep. He was kind & nice. He made the car process so smooth & I was in & out. The quickest purchase ever. He was kind & nice. He made the car process so smooth & I was in & out. The quickest purchase ever. More
by niyanicole1994
Verified Customer
December 26, 2024
Friendly, professional and knowledgeable about the vehicle. Great customer service and fast credit background check, application and approval. Thank you! vehicle. Great customer service and fast credit background check, application and approval. Thank you! More
by SHAINAHILL2007
December 24, 2024
Can’t imagine a worse experience. After purchasing 4 new cars from this dealer in the past 10 years, was treated like a jerk. Swore them off for life! Walked straight into McGrath and After purchasing 4 new cars from this dealer in the past 10 years, was treated like a jerk. Swore them off for life! Walked straight into McGrath and purchased a new car on 12/20/24. More
by JOHNSTOOPS
Employees Worked With
Christy Croft
December 23, 2024
Excellent communication. Helpful and respectful. Thank you for providing a positive experience with vw Downtown Chicago Helpful and respectful. Thank you for providing a positive experience with vw Downtown Chicago More
by Penelope
December 22, 2024
Agile, helpful and very prompt. I enjoyed the experience. They were so friendly and make everything easy for me I enjoyed the experience. They were so friendly and make everything easy for me More
by MULUTASUSA
December 22, 2024
Great! Professional and straight forward. Helpful when needed and would go back if we needed another car Professional and straight forward. Helpful when needed and would go back if we needed another car More
by E.SIMMONS72098
December 21, 2024
I was in and out very quickly thanks to a great team, and they were all very polite! Pretty good deal on a used Subaru to boot. they were all very polite! Pretty good deal on a used Subaru to boot. More
by cl.pg.88
December 21, 2024
Professional customer service with qualified technicians. Alonzo made sure I was informed of everything and went out of his way to procure a loaner vehicle during repairs. Alonzo made sure I was informed of everything and went out of his way to procure a loaner vehicle during repairs. More
by albertoferrari
Employees Worked With
December 20, 2024
The Dealer ship was very well kept. Each of the staff members that i encountered was very courteous. When my car was ready more than one of them was more than happy to get me out of the Each of the staff members that i encountered was very courteous. When my car was ready more than one of them was more than happy to get me out of the garage sine both ends of the alley was blocked. Thanks I’ll see you again! More
by Mzmontrice
Employees Worked With
December 19, 2024
always so quick to get me in and extremely helpful and accommodating! would highly recommend! accommodating! would highly recommend! More
by sabumaizer
