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Volkswagen of Downtown Chicago
Chicago, IL
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,053 reviews
November 03, 2023
Shaun was so friendly and helpful. She worked hard for me to get into this car and had the nicest demeanor on top of it. I got a great car for a good deal and never felt intimidated or She worked hard for me to get into this car and had the nicest demeanor on top of it. I got a great car for a good deal and never felt intimidated or rushed. Overall, a very pleasant experience. More
by sweetmel007
October 31, 2023
Happy to have worked with Manny and Julian. They were respectful of my time and earned my trust with my purchase, Thank you to you both and having worked with me and my family. They were respectful of my time and earned my trust with my purchase, Thank you to you both and having worked with me and my family. More
by joshyknowschi
October 31, 2023
Julian and Matt were just great. Manny our sales person was able to secure our car before it arrived. We had never bought a car before like this but felt at ease having worked with t Manny our sales person was able to secure our car before it arrived. We had never bought a car before like this but felt at ease having worked with this team and the experience that they have in making deals. I would recommend to anyone who is searching for something specific to stop in. More
by andrewcristian
October 31, 2023
Mohammed and Rocco were great in helping me get my new car. They made the process very easy. I definitely recommend working with them! car. They made the process very easy. I definitely recommend working with them! More
by aramir3
October 30, 2023
Syrell is a very friendly helpful young man who I believe is an asset to VW is an asset to VW More
by braggmarquitia62
Employees Worked With
October 29, 2023
We would recommend Volkswagen of Downtown Chicago and Jimmy. Overall happy with experience and we love our new car! Best deals in chicago! Thank you Jimmy. Overall happy with experience and we love our new car! Best deals in chicago! Thank you More
by Amanda B.
October 29, 2023
Julián was very approachable and made an extra effort to help us during the purchasing process. help us during the purchasing process. More
by Adriana E
October 29, 2023
jimmy and rocco really showed me a great time in my search for a new car !! If you want good service come here ! search for a new car !! If you want good service come here ! More
by Benfrank1500
Employees Worked With
October 28, 2023
Jimmy and Julian were extremely knowledgeable about the product and I would highly recommend for further inquiries product and I would highly recommend for further inquiries More
by colkiss4
Employees Worked With
October 28, 2023
The fine gentlemen, Jimmy & Rocco, helped me secure and find a great and reliable car. Wouldn’t have chosen any other salesmen. Cannot fit enough good words about them! find a great and reliable car. Wouldn’t have chosen any other salesmen. Cannot fit enough good words about them! More
by harveynieves1
Employees Worked With
