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Volkswagen of Downtown Chicago
Chicago, IL
3,037 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,037 reviews
May 18, 2023
Amazing experience, friendly staff. A differential was the program for foreigner workers to buy a car. A differential was the program for foreigner workers to buy a car. More
by Thiago Massula
May 18, 2023
Chris and Julian always helped us get the best deal possible. They have a great conversation on traveling experiences and it’s always great to share about places we happened to have visited independent possible. They have a great conversation on traveling experiences and it’s always great to share about places we happened to have visited independently. Definitely recommend to talk to Chris annd Julian about the vehicle needs one may have. More
by gepoliano
May 16, 2023
Angie and Angel were exceptional throughout the sales process. Very experienced and knowledgeable, highly recommended. process. Very experienced and knowledgeable, highly recommended. More
by ARL
May 15, 2023
Great, prompt, and considerate to my needs. Highly recommended and will certainly consider for my next endeavor. Thank you Angie, Julian, and Abel! Highly recommended and will certainly consider for my next endeavor. Thank you Angie, Julian, and Abel! More
by grm4255
May 15, 2023
Mr Smith, GM Julian were both extremely knowledgeable & caring. I was impressed with their professionalism. caring. I was impressed with their professionalism. More
by dhayden0020
May 13, 2023
Happy to have worked with some patience like Manny. He was able to help me get the Tiguan I wanted and made sure it had the options I was after. I’m happy with my car and glad that we made the deal wit He was able to help me get the Tiguan I wanted and made sure it had the options I was after. I’m happy with my car and glad that we made the deal with Matt. Thank you :) More
by Will-stix92
May 12, 2023
Mohammed & Matt took very good care of me making sure I got the best deal and car I highly recommend them got the best deal and car I highly recommend them More
by georgejolly27
May 11, 2023
Chris was super helpful getting me my 2023 VW Taos, he was able to get me everything I asked for from car features to car payments. Julian, was super amazing at helping me get in and out. Overall had a wo was able to get me everything I asked for from car features to car payments. Julian, was super amazing at helping me get in and out. Overall had a wonderful experience at DT VW, definitely reccomend. More
by Samantha
May 11, 2023
Donnie, the dealership's loan officer, added a $4,500 warranty to my loan without my knowledge or consent. I have been trying to get in contact with him for 10 days and he has ignored all of my efforts. warranty to my loan without my knowledge or consent. I have been trying to get in contact with him for 10 days and he has ignored all of my efforts. I have spoken to the salesman I worked with and the owner of the dealership and I still cannot get this resolved. I feel completely disrespected and taken advantage of. More
by Bea Skrent
Employees Worked With
Donnie Avramov
