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Volkswagen of Salem
Salem, OR
995 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 995 reviews
June 30, 2025
The folks at Volkswagen Salem are always super friendly and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. More
by HELDSTAB.07
Verified Customer
June 30, 2025
The service staff are friendly and helpful. They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the deal They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the dealership More
by DAVELCAULLEY
Employees Worked With
June 26, 2025
David Quarles was very helpful in addressing our service issue. He communicated well and took our concerns seriously. He worked to deliver a result that made us happy in a timely manner. issue. He communicated well and took our concerns seriously. He worked to deliver a result that made us happy in a timely manner. More
by ALLIBDAVIS
Employees Worked With
David Quarles
June 26, 2025
The service manager, Greg Bell was super helpful. Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also. Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also. More
by MOTHERMYERS
June 26, 2025
Sales rep was kind, thorough, and knowledgeable. Dealership made the experience easy with working with me prior to making the drive in. Dealership made the experience easy with working with me prior to making the drive in. More
by BFODGE20
June 24, 2025
Poor communication. Didn't respond to questions. Post sales no one got back to me. Had a couple issues with the vehicle immediately and couldn't get service or sales to Didn't respond to questions. Post sales no one got back to me. Had a couple issues with the vehicle immediately and couldn't get service or sales to respond. More
by DHANSON123
Employees Worked With
Brendon
June 24, 2025
Service was relatively fast. They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kin They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kinda miserable. There is no reason to be blasting AC or TV at 7 am, is there? More
by STEPHANIE.SIREIX
June 24, 2025
The service was excellent, friendly treatment, although the paperwork takes a while, we left with a new car and happy with that place the paperwork takes a while, we left with a new car and happy with that place More
by Robert Ocampo
Employees Worked With
June 23, 2025
VW of Salem has their cars fairly priced without a ton of markup. I loved not having to negotiate prices and try to walk away to get a better rate. We bought a car from José who listened to what we wanted an markup. I loved not having to negotiate prices and try to walk away to get a better rate. We bought a car from José who listened to what we wanted and didn't try to push sales on us. Other dealers and salesmen proved to us that they were more interested in getting the sale than in getting us the car we wanted. I will be calling José first for all of my future car purchases. More
by DAN.RAE.A
Employees Worked With
June 23, 2025
People were nice; service was expensive. Trying to decide if we will return for next service. Trying to decide if we will return for next service. More
by JHENDER476
