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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,104 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,104 reviews

October 15, 2025

It was great as usual! Volkswagen of Salem has always been a great place to have service done. More

by SCHULTZ-JA
Recommend Dealer
Yes
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Oct 15, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 15, 2025

They treated me good with all that I needed done on the car even got done a little before they predicted. More

by SCOOTERWHEELER_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2025

Buying my truck at Volkswagen of Salem was seamless and stress-free. Everyone was kind, genuine, and made me feel valued. More

by HEATHERHARRINGTON90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip Collins, Perry Fenton
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Oct 14, 2025 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 13, 2025

The service that was done was great, but it took way to long and I kept getting bounced from person to person. More

by DUSTINCWILLIAMS
Recommend Dealer
No
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Oct 16, 2025 -

Volkswagen of Salem responded

Dustin, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 11, 2025

Bought a car and took it to be inspected and found out it was going to need lots of work. Took the car back and asked how it could possibly be certified ???? More

by BELVABRAUCHT
Recommend Dealer
No
Employees Worked With
Tonya Cervantes
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Oct 15, 2025 -

Volkswagen of Salem responded

We're sorry to hear about your experience, Belva, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 10, 2025

I bought from a dealer because i thought thst would assure getting a car that Ididnt medically have to dump money into for repairs. I ended up buying a 2nd $200key be uase only 1 was included. Also, I More

by jendreams63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 08, 2025

Informative, professional and effective maintenance service department I intend to bring my car back for future maintenance needs More

by LGJESDAL
Recommend Dealer
Yes
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Oct 08, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 08, 2025

Thanks Tony for helping me find my first new car! I love my vw Tiguan! More

by PETERSONBROOKE336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony C., and Bailey 10/10 stars!
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Oct 08, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 05, 2025

Dima was absolutely fantastic and truly went above and beyond to ensure we had a wonderful car shopping experience. From the moment we walked into the dealership, he greeted us warmly and made us feel com More

by Elijah07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dema Zolotarov
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Oct 05, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 05, 2025

I got talked into a car I didn’t want and does not fit my needs while being assured the whole time it was everything I needed. More

by VANWORMERD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skip
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Oct 08, 2025 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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