Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
894 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
Contact Dealership
View Awards

3335 Del Webb Ave NE

Salem, OR

97301

Directions

By Type

Showing 894 reviews

April 29, 2025

We have had only good experiences at this location. We will continue to purchase our VW from here More

by MMCEACHERN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 29, 2025

Tonya was great and a lot of help answering questions I had about purchasing my electric vehicle! More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya, Cervantes
Report | Print
Apr 29, 2025 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 28, 2025

We waited for over 3 hours for papers to be drawn up while our kids and their babysitter waited. We told them we were kind of in a hurry because she was supposed to be off at 7;30 PM but they didn't eve More

by NICCIKIRK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Az
Report | Print
Apr 28, 2025 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 28, 2025

Just happy with the whole process was quick and easy No complaints, they respected me More

by Cjmfreadns21
Recommend Dealer
Yes
Employees Worked With
Ishmael
Report | Print
Apr 28, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 26, 2025

great customer service great customer service and experience. was telling me the process and when the car was going to be ready More

by Linkbad21
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Apr 26, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 26, 2025

I've sent 3 or 4 previous 2-3 star reviews with no response to my issue. Now I'm lowering rating to one star because they won't stop sending these review requests. They never ask for review on our s More

by HANNDJ
Recommend Dealer
No
Employees Worked With
Ismael Jimenez
Report | Print
Apr 29, 2025 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 25, 2025

I made 2 trips to the dealership to purchase a vehicle. First trip they took over an hour to find the key to drive the vehicle. 2nd trip to purchase the vehicle. They were very slow and finance guy tried t More

by KVINING99
Recommend Dealer
No
Employees Worked With
Dema
Report | Print
Apr 29, 2025 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 24, 2025

Always a great experience with them. Very friendly and honest individuals. I would highly recommend More

by Jayjessie2016
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Report | Print
Apr 24, 2025 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 24, 2025

We found the Fiat 500 on Marketplace. My son called ahead of time to let them know we would be coming on Monday night. The car was ready. We test drove it, made an offer (which was accept More

by FRIESEN.LISA.11
Recommend Dealer
Yes
Employees Worked With
Jett and Ismael
Report | Print
Apr 24, 2025 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 24, 2025

Always a pleasure. Everyone is pleasant and easy to work with. Personable and humorous. Thank you! More

by CM927.BRESHEARS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Morgan
Report | Print
Apr 24, 2025 -

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

1
2
3
...
90