Back

Volkswagen of Salem

Salem, OR

4.3
925 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
Contact Dealership

3335 Del Webb Ave NE

Salem, OR

97301

Directions

By Type

Showing 925 reviews

January 16, 2025

Jordan is the Best Service writer! A pleasure to work with Her, Best VW Dealer in Oregon Mr. Miller More

by MILLERSTUBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 15, 2025

It was an amazing experience buying my next car and trading in my old one, Brendon was so nice to work with and he was very understanding to my budget and helped me stay with in it More

by AUTUMNRAIN0128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Braff
Jan 15, 2025 -

Volkswagen of Salem responded

It's great to hear that Brendon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

Jan 15, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 15, 2025

They’re always nice, friendly and accommodating when I go in and this is my second vehicle from them. More

by CRYS.FOSTER111
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Volkswagen of Salem responded

Crys, Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 15, 2025

I am very pleased with not only the great service I received from Devin, but also that this service dept got my vehicle in on the last day of my 2 month warranty with 2 serious issues needing to be add More

by jbren57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin in Service
Jan 15, 2025 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that Devin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 14, 2025

Petr of Salem VW made the process very smooth. Very nice place and people. There was no pressure, they were informative, courteous, and I would recommend this dealership. More

by FUZZYTAILS1263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petr
Jan 14, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Petr and our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 14, 2025

They are easy to work with and have a very friendly staff. I would recommend them to friends and family., More

by DEBSUE97038
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 12, 2025

the best experience ever, Brendon was very awesome and professional, very understanding, and a hard worker. More

by AROCHE465
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Braff
Jan 13, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brendon met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 12, 2025

I’m usually dread going to car dealerships. I feel comfortable and welcome here though. The staff treats you as a person one not just a potential commission. They are very professional and will More

by JESSICAWESTBOOKSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mcelwain
Jan 14, 2025 -

Volkswagen of Salem responded

Jessica, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 11, 2025

When the warranty work began, they had my vehicle for a month and the warranty is only 2 months long. This left me with little time to drive the vehicle and see if there were any other problems before the More

by DAISYGIRLCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the names of the staff in the service department.
Jan 16, 2025 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 10, 2025

Jett, Perry and Bailey were great to work with. Great deal and no nonsense. I’ll be back for my next car. More

by OREGONGALVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett, Perry and Bailey
Jan 10, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

...
20
...