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Volkswagen of Salem

Salem, OR

4.3
980 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 980 reviews

February 12, 2024

overpriced, charges more than 3x what parts cost, charges $200 just to look at car, even when they can clearly see the problem. More

by hewittjake11
Recommend Dealer
No
Feb 16, 2024 -

Volkswagen of Salem responded

Jake, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 12, 2024

Overall it went really smoothly. The employees were attentive and and professional, and the whole experience was really easy to navigate. More

by JJMESSER124
Recommend Dealer
Yes
Feb 13, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 11, 2024

Got oil changed I drank coffee and got my oil changed. It was fast and fine More

by MIRGARRISON99
Recommend Dealer
Yes
Feb 12, 2024 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 11, 2024

My experience was excellent due to Sam. I really felt like he cared for our experience and wanted to make sure that we were happy with what we were getting and most of all that it was a fai More

by JOEY.BULEY
Recommend Dealer
Yes
Employees Worked With
Sam Pearcey
Feb 12, 2024 -

Volkswagen of Salem responded

Thanks, Joey, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 11, 2024

He listen to what I wanted He made the deal fast and did not try to sell me something else More

by DINALEE79
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Feb 11, 2024 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 11, 2024

Nice helpful staff, I am happy with the car I bought. Comfortable car shopping experience. More

by BKURTZ50
Recommend Dealer
Yes
Employees Worked With
Taylor, Perry
Feb 12, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 09, 2024

Professional and friendly. Quick to respond to my questions. Would recommend services to friends and family. More

by S.NORTHROP79
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 11, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 09, 2024

Friendly staff, honest and transparent. Worked very hard to get me the deal that I wanted. More

by TANNERCASE94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Fenton
Feb 11, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 09, 2024

Very professional. Kind really helped us out We really enjoyed working with Tayler. She helped us get exactly what we were looking for. More

by ASCYMANKY
Recommend Dealer
Yes
Employees Worked With
Tayler
Feb 09, 2024 -

Volkswagen of Salem responded

Thank you so much for your kind words for Tayler and for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 09, 2024

Excellent customer service and communication. The staff there was great and I had a wonderful transaction from start to finish. More

by ASCULLY201
Recommend Dealer
Yes
Employees Worked With
Tonya and Perry
Feb 09, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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