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Volkswagen of Salem

Salem, OR

4.3
975 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 975 reviews

December 06, 2023

Good quality work, in a reasonable time frame. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. More

by HATCHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 04, 2023

Tanner was very knowledgeable, professional, nice and I didn't feel pressured while I was looking to find the best option for me. I love my new Taos! More

by DANISTARK9706
Recommend Dealer
Yes
Employees Worked With
Tanner Case
Dec 04, 2023 -

DANISTARK9706 responded

I highly recommend Volkswagen of Salem and Tanner Case for your next auto purchase!

Dec 05, 2023 -

Volkswagen of Salem responded

Here at Volkswagen of Salem, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Dani, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 01, 2023

Clear honest and willing to meet my financial needs result was a car sale Transparent process and easy egoist More

by PHIL.CASINI
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 01, 2023 -

Volkswagen of Salem responded

Thank you, Phil, for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 29, 2023

They provided very good service and informed me of everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very g More

by Mallorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Volkswagen of Salem responded

Thank you for your business and this review, Mallorie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 29, 2023

Fast and friendly service My questions were answered promptly I recommend them They do good work More

by CW582011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 29, 2023

Always easy to work with. Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disap More

by Brad T
Recommend Dealer
Yes
Nov 29, 2023 -

Volkswagen of Salem responded

Brad, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 27, 2023

Dealer was good to work with and helped me to purchase the vehicle I was looking at in a timely manner. More

by RUSSBAHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Volkswagen of Salem responded

Russ, Congratulations on your new vehicle! We are so glad that Joshua had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 26, 2023

Looking after me and my needs Perry, jessie, and micheal all helped me with with issues and i am greatful More

by MK14ER
Recommend Dealer
Yes
Employees Worked With
Perry
Nov 27, 2023 -

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Perry, Jessie, and Michael can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 24, 2023

I am happy with the service i've received. And how they worked with me. Wish i was able to add $1000 down to reduce my payments even more?? overall service was great you have amazing team of p More

by NATASHAEMERY.OREGONSTATE
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 27, 2023 -

Volkswagen of Salem responded

Natasha, Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that Taylor was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 23, 2023

Several thing wrong. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. More

by OREGONMAIL
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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