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Volkswagen of Salem

Salem, OR

4.3
975 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 975 reviews

November 10, 2023

Caring, friendly, on time, keep you informed. Been going to Salem for 13 years. Nice to be called by first names. More

by bdchurch339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, newer staff in service front. Sorry I do not remember his name.
Nov 12, 2023 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 10, 2023

Pleasant experience at vw of salem. Good service and fast. Would recommend to friends and family. More

by FORDGUY-69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 09, 2023

Great staff and service. I have been using this dealer service for many years and they have done a great job More

by COX21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. We truly appreciate your business. Your feedback and rating mean a lot to us. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 08, 2023

They bent over backwards to help me get the deal I needed. They were kind, helpful, and patient with my needs! More

by LJPETE1956
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Pearcey
Nov 08, 2023 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 07, 2023

Everything went smoothly and everyone was friendly. We appreciate the service. Thank you for all you did! More

by RISCAT814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hohenshelt
Nov 07, 2023 -

Volkswagen of Salem responded

It's great to hear that Justin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 06, 2023

So glad I found this dealership. Unlike other VW dealerships in Oregon, this one never disappoints and they always go out of their way to help More

by GOOBERPEA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 06, 2023

Great service, helpful and direct. We really enjoyed working with Sam and David to go home with a great vehicle and a great deal. More

by JENNIFER.LUCKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and David
Nov 06, 2023 -

Volkswagen of Salem responded

Thank you for sharing your experience with us, Jennifer! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 04, 2023

We went through a large array of cars and even found one that met our criteria quite well. We didn't end up getting a car here but only because we found a more favorable car somewhere else. The service here More

by aidantilgner02
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 05, 2023 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Aidan, and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 04, 2023

Easy, streamlined and pleasant process. No bull and great price on new vehicle. Will definitely be back for my next purchase. Thank you Salem VW! More

by THSEESTEDT
Recommend Dealer
Yes
Employees Worked With
Jason Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 31, 2023

Tayler Barker and Matt Toreson helped me purchase my new Tiguan and were both so helpful! I will definitely go back when I am ready to purchase my next vehicle. More

by BROOKE.TORESON
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear that Tayler and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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