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Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,144 reviews

April 28, 2021

Great experience with my salesman Zach on a used vehicle purchase from out of state. Would recommend them for sure great experience and customer service! More

by nwireland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli
Apr 29, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Mall of Georgia. Thanks for the recommendation, and have an amazing day!

April 28, 2021

Volvo Mall of GA provides excellent service! Thank you, Brian, for taking care of me and my wonderful SUV. I LOVE the valet service - thank you for this! More

by Monpyat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for sharing your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2021

It was a pleasant experience. Ashley was helpful and patient during the process. There were no typical car dealer games. I would buy from her again More

by rob7171000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ashley here at Volvo Cars Mall of Georgia! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 27, 2021

Volvo Cars Mall of Georgia always provides the best prices, service and most of all great customer service....This particular location is one of the many reasons why I have taken my car to the same dea More

by TRESARENEE78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Apr 28, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2021

I received very good and personalized service from Keith Williams. Will definitely recommend them and will also consider them again when car shopping in the future. More

by migdacruzlebron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Williams, Alexis Walls
Apr 27, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 26, 2021

I had a pain-free experience with the purchase of my 2021 Volvo XC90. I usually abhor going to dealerships to purchase a vehicle, due to the arduous process and continuous back and forth. This experience was More

by J Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zach Cardaropoli
Apr 27, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2021

Great experience to my 1st service at Volvo Cars Mall of Georgia, thank you Brian and his team..:-) from scheduling the appointment to getting the service done, a very pleasant and hassle free experience... More

by alepina71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2021

My Family had a great buying experience as I have purchased several cars in the past this purchase was hands down the best! Tim the General manager & his entire staff were very professional with grea More

by Tleajazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANITA WHITTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Marcus Wise, Alexis Walls
Apr 27, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you so much for your positive comments about Volvo Cars Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2021

I'm very pleased I purchased my CPO car from Volvo Cars Mall of Georgia. David provided an extremely professional and pleasant sales experience. I am happy to be a member of this automotive family. I More

by JJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Marcus Wise, Alexis Walls
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind words and congratulations on your new vehicle! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

Apr 26, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for letting us know about our lack of follow up with some issues you’ve been experiencing. Please contact Tim Dalton, General Manager, at 470-655-3701 or tdalton@jimellis.com.

April 24, 2021

David Windholz made this one of the best buying experiences I’ve had. Much appreciated and will be back when I look for my own personal Volvo!! More

by Steve G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Mall of Georgia. We are always more than happy to assist you if anything else comes up. Take care!

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