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Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,144 reviews

January 24, 2021

We drove 500 miles to buy a car and they took great care of us. I would recommend. Every department was helpful. We love our Volvo. More

by SWEETHOMECHICAGO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Daniel Berwind
Jan 26, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

January 23, 2021

Have never had a more stress-free car buying. They made it easy to trade-in and moved fast to get the new XC90 with no hassle. I also like that they donate sleeping bags to homeless for every car sold, the More

by mggeoffroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ken, Justin Barnes
Jan 26, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2021

Richard was outstanding and really helped instead of the salesman that sold me the car. I did not find my whole experience as nice as when I purchased at North Point. If not for Richard I would have been t More

by Tvlgirl1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Zach Cardaropoli, Richard Ramey, Alexis Walls
Feb 10, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for letting us know and my apologizes we did not exceed your expectations or provide a better experience than another dealership in town. If you have time or would like to discuss more, I would love to know where our shortfalls were so I can use to better train myself and our team so we don't make the same mistakes with another guest. Please feel free to reach me directly at 470-655-3700 or tdalton@jimellis.com. Again my apologizes we did not provide a truly exceptional experience and will do all I can to improve our team. Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia

January 22, 2021

I have always had great services in sales and service! I would recommend this dealership to anyone ! I will never go any where else ! Thanks More

by Kimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Jan 25, 2021 -

Volvo Cars Mall of Georgia responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 22, 2021

I am writing to praise Zach Miller-Hogg who did an amazing job in helping me get a 2019 XC90. He was responsive ALL THE TIME from the moment that I expressed my interest to even after the delivery of More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Miller-Hogg
Jan 25, 2021 -

Volvo Cars Mall of Georgia responded

Mo, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2021

Johnny helped me purchase a CPO Volvo from out of state. He's diligent, responsive, and a good guy to work with. Would recommend his services to anyone. More

by Akk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2021 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Akk!

January 20, 2021

Great customer service. Its always a pleasure taking our vehicle in for service! I will recommend this place to all of my friends and family. More

by ALEX@FGATL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Volvo Cars Mall of Georgia responded

Alex, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

January 20, 2021

Ashley is awesome. Would definitely recommend anyone who is interested in a Volvo product to go see her. Smart, knowledgeable, and professional. When it’s time for a new Volvo, we will go back to her. More

by BBGrabher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Jan 23, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 20, 2021

Jim Ellis Volvo is a Wonderful dealership! Love my Volvo, will recommend this dealership to anyone in the market for outstanding sales, service, no stress car buying. More

by HNibert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Hnibert! Thanks again for the positive feedback, and we hope that you have a great day!

January 20, 2021

I have a 2016 XC90 VOLVO Momentum. Took it to the Jim Ellis Volvo dealership. Received a warm welcome of courtesy and professionalism from Marcus Wise. He was very polite. Kept me Abreast of what was go More

by Redmanhzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Jan 23, 2021 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Redmanhzi! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

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