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Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,144 reviews

January 13, 2021

Amazing experience. They take customer service to a new level. If you want a Volvo, make the drive, it’s worth it! Thank you so much. More

by PODOJIL1
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Keith Williams, Alexis Walls
Jan 15, 2021 -

Volvo Cars Mall of Georgia responded

Hello, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service. Take care.

January 13, 2021

After a horrible experience with an unnamed dealer that sells cars from a vending machine I searched the internet for the best dealers selling used Volvos. I came across the Car Mall of Georgia and made an More

by mmmohrman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Bush, Tim Dalton, Richard Nourie, Alexis Walls
Jan 15, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help.

January 13, 2021

I love my new Volvo S90! I bought the car from half away across the country, but Russell made the process super smooth. He was always polite, professional, and responsive. I would highly recommend this car, More

by Jeremy G
Recommend Dealer
Yes
Employees Worked With
Russell Rana
Jan 15, 2021 -

Volvo Cars Mall of Georgia responded

Hi Jeremy, your comments keep us motivated and working hard for all our guests. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care.

January 13, 2021

Michael took very good care of me. He is always extremely professional and courteous. He goes the extra mile every time and treats you like a friend!! More

by Robertwdiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Volvo Cars Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests, Robertwdiamond! Please let us know if there is ever anything else we can do for you! Safe travels.

January 13, 2021

Great service from kind caring professionals! I recommend them every time. I just needed a small part changed out and the staff gave me great experience. More

by CHRISTOCHOI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
Jan 15, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day.

January 13, 2021

Very professional group. They take care of everything once an agreement is reached. Russel, Richard, and Greg took good care of me. They don’t negotiate on price, which actually made the process quicker More

by jay.preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Russell Rana
Jan 15, 2021 -

Volvo Cars Mall of Georgia responded

Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 12, 2021

Had a great experience purchasing a car here. Did it all on-line and our salesman was kind enough to meet us halfway with the car so we could save time and get all the paperwork finalized. He was absolutely More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Rana
January 12, 2021

Thank you, David Windholz!! My husband and I went out to buy a car for Me! Researched online best this best that, had some great vehicles in mind my heart was set on one in particular... like since I was i More

by nicolerray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Difiore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Jan 13, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2021

Thank you to David! Friendly, knowledgeable, and answered all my questions and concerns. Everyone I had encountered with was helpful and understanding my new Volvo was a plus! More

by Francoise_cannon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Jan 12, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2021

Was pleased with our purchase. Russell was a fine saleman, and very efficient and helpful. I did note a number of other salespeople being slack wearing masks and one salewoman was on her phone, cons More

by montgoose
Recommend Dealer
Yes
Employees Worked With
Russell Rana
Feb 10, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for bringing this to my attention and our apologizes we did not provide you with an exceptional experience or be respectful or mindful of your space, health and well being. I will definitely use your experience as a way to better train myself and our team. Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - 470-655-3700 or tdalton@jimellis.com

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