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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
315 Reviews

315 Reviews of Volvo Cars Silver Spring - Service Center

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May 06, 2025

The dealership, on both the service and sales sides, have staff that are pleasant and helpful. The service staff are very accommodating. The facility is comfortable, and there’s always complimentary coffee, More

by L. Christina Waddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damir Sabolcec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2025

Great, informed of all work being done on my vehicle. Car washed before departure appreciated More

by constancebmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Volvo Cars Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2025

Great service. Customer-centric. Jessie particularly is always helpful and follows up to ensure you have a great experience More

by Nate Irvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Volvo Cars Silver Spring responded

Hi Nate, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2025

Jose is very knowledge and efficient. The work was completed in a timely manner and correct the first time! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Volvo Cars Silver Spring responded

Hello Eric, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 12, 2025

The customer service is always great , wait time reasonable . It’s never an issue scheduling appointments More

by pldozier587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2025

My wife and I have been going to Herb Gordon Volvo for servicing her C-70 since 2013 and have always been very happy with the their work for each & every service. We recommend this dealership and their se More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Volvo Cars Silver Spring responded

Hi Charlie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

April 11, 2025

Jose was excellent to work with! He was extremely professional and helpful! We will definitely return to him for future service! More

by lithotomos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Volvo Cars Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2025

Everyone is Down to Earth, Very Professional and Friendly. Jessie helped me throughout the entire process of getting my car repair. More

by Mr.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2025

Excellent Service Writer. I always feel confident of my service here. And I love the washed car. Thank you. More

by jawagross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2025

Great service, prompt responses and updates on progress. Jesse is always nice and shares details about about issues and next approach for next steps. Always great working with him! More

by Liz M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Volvo Cars Silver Spring responded

Hi Liz, thanks for your great review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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