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W&L Subaru

Northumberland, PA

4.8
4,371 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,372 reviews

December 03, 2022

Amazing dealership with amazing service! They care about the safety of you and your family! More

by kelsey.venarchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thanks so much for the feedback!

December 02, 2022

great dealer their service dept. is 1'st rate. I live 1 hr from the dealership and have a subaru dealership 25min. away and I don't mind the drive your service is that good More

by fourpinemotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Dec 05, 2022 -

W&L Subaru responded

Thank you so much for your business! It is always our pleasure helping you!

December 02, 2022

Great place to buy a new car, treat you fairly, salesman Dale Long was very good salesman, was concerned about getting me a payment that I was comfortable with. More

by jcsnyder555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

It was our pleasure helping you with your target payment! Thanks for sharing your experience online!

December 02, 2022

The total experience was outstanding! ! The convenience of the waiting room is the best I have ever experienced !! More

by carljj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you so much! We're glad you enjoy our customer lounge!

December 02, 2022

Great service quick response-valet service is greatly appreciated-thank you - dealership is top notch More

by gtfsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thanks for the feedback! We're pleased that you enjoy our free valet for the service department!

December 02, 2022

We traveled pretty far to take possession of our new car - and would do it again - nice place and nice people. More

by stevess14
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 05, 2022 -

W&L Subaru responded

Thank you so much for making the trip to our dealership! If you need anything else, just let us know!

December 02, 2022

I like w&l Subaru I wouldn't go to another place they are very nice people and they treated me like family More

by ralphy1princess2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke, Tony Kauffman
Dec 05, 2022 -

W&L Subaru responded

Thank you so much! We enjoy seeing you at the dealership!

December 01, 2022

Everyone that helped me purchase a new car treated me in a very pleasant and helpful manner. More

by mhoffman194177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thanks so much!

December 01, 2022

everything went very smooth and the car looks like new all went well will repeat More

by mikezar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

November 30, 2022

Great overall experience Took a longer time than it should after decision to buy car, about 2.5 hour experience. Buyer remorse is natural and we almost left as time dragged on. Needs to improve turna More

by bmccormack1906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Piercy
Dec 05, 2022 -

W&L Subaru responded

Thank you for the feedback. You are right, and we apologize for the unexpected duration for your purchase. Customer satisfaction is very important to us, and we will definitely review your experience to learn from it and make improvements as we move forward. Thanks again, and have a great day!

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