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W&L Subaru

Northumberland, PA

4.8
4,366 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,366 reviews

November 11, 2021

Vey accomadating and easy to schedule appointments. They pick up and deliver my vehicle while I’m working ! More

by missyc87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Nov 12, 2021 -

W&L Subaru responded

Thanks so much, we really appreciate your business!

November 11, 2021

First service since buying car. Very happy with everyone , prompt, courteous,helpful, Mike, Gaven and Tony , good job More

by basilevh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gaven, Tony
Nov 12, 2021 -

W&L Subaru responded

Thank you so much for the review!

November 11, 2021

The dealership was waiting for us and I drove right into the garage bay and the work was done in excellent time. The technician showed us into the waiting room then came back in to get us when the work was More

by julepaternostro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

W&L Subaru responded

Thank you for the 5-star ratings!

November 11, 2021

A top quality dealership. Willing to work with you even on short notice service issues. More

by jhrinda849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Nov 12, 2021 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

Nov 12, 2021 -

jhrinda849 responded

jhrinda849@comcast.net

November 09, 2021

People are friendly and knowledgeable. Fast service. I would recommend anyone to go there. This is the only place I will go from now on. More

by echogirl69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Nov 10, 2021 -

W&L Subaru responded

Thank you for the review!

November 09, 2021

Pleasure to do business with always helpful. The rest are is always clean and well stocked More

by sulouff7073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Nov 10, 2021 -

W&L Subaru responded

Thank you so much!

November 08, 2021

Kyle was absolutely wonderful. HE went above and beyond to help me and met my needs. the atmosphere was very friendly More

by lizjohn0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

W&L Subaru responded

Thank you so much!

November 07, 2021

I’ve been very satisfied with the service I’ve received from the facilities to the courteous staff. I just got my car inspected and drove away in a freshly washed car at no cost. More

by davidnh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

W&L Subaru responded

Thank you! Have a great day!

November 05, 2021

This was my first visit for service and I was totally impressed with the staff, the fact that your person came to me and kept me informed on what they were seeing and how long it would be until complete. More

by onierose2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young, Andrew Reed
Nov 08, 2021 -

W&L Subaru responded

We're glad you had such a great experience! Thanks!

November 03, 2021

Went there today looking for a 2015 Subaru Outback noticed quite a few problems but was willing to still put in an offer they wanted almost $18,000 I gave a fair offer, even checked KBB, Edmunds and J More

by dorothy.brice88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregg Bassett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

W&L Subaru responded

Thank you for the feedback, Dorothy. I'm very sorry we were not able to come to agreement on price. Feedback such as yours is an invaluable tool as we gauge our pricing structures on a weekly basis. We appreciate you checking with us, and wish you all the best. Thanks again, and have a great day.

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