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W&L Subaru

Northumberland, PA

4.8
4,362 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,362 reviews

February 10, 2021

Everything went smooth and comfortably, we had a good knowledgeable salesman Chris Nagy that went over all the options on the car and they found the color and price that we wanted, Will recommend to anyo More

by mikezar1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nagy, Corey Balliet
Feb 10, 2021 -

W&L Subaru responded

Thank you so much! If you need anything else, just let us know!

February 10, 2021

Service always perfect! Concerns with sales staff. Service always perfect! Concerns with sales staff. Negotiated a sale for grandson, he purchased 2018 Legacy, no referral received? He had some More

by steveleymeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keagan White
Feb 10, 2021 -

W&L Subaru responded

Thank you for the feedback, and our apologies that your experience was not outstanding. Comments such as this are very important to us as we try to identify areas for improvement. Thanks again, and have an excellent day.

February 10, 2021

Everything was great . Becky Kline was knowledgeable and vary helpful . This was a comfortable no stress car buying experience . Everybody was friendly and helpful Thank You More

by mrmurphy2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

W&L Subaru responded

Thanks so much for your review and 5 star rating!

February 09, 2021

Grear buying experience. Wonderful facilities, great friendly staff, tremendous inventory No pressure sales. Dale was very accomodating and patient answering all our questions thouroughly and accuratel More

by rperezbravo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Balliet
Feb 09, 2021 -

W&L Subaru responded

Thanks so much!

February 08, 2021

First experience and won’t be the last! Bob the owner and Kim our sales rep were exceptional. Very down to earth dealership that was refreshing. Love my Subaru! More

by glady.perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Long , Mark Piercy, Kim Rorke
Feb 09, 2021 -

W&L Subaru responded

Thanks for the 5-stars! Have a great day!

February 08, 2021

Failed to inform me of issues with the vehicle such as a non functioning automatic sliding door and the complete lack of an owners manual. We bought on short notice but the internet sales dept. Had obv More

by dshipe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mark Piercy
Feb 09, 2021 -

W&L Subaru responded

We're truly sorry you did not have a great experience. We are always looking to improve, and so feedback like this is greatly appreciated. Thanks, and have a great day.

February 07, 2021

I most recently drive from Bloomsburg just to have lightbulbs replaced. Whole experience is fantastic. I like being able to make an appointment, that you’re on time and that my wait is comfortable. Ha More

by SAMANTHACAPITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Feb 09, 2021 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

February 07, 2021

We appreciated the professional, non-pressure approach of our salesman Dale Long. The vehicle familiarization session provided by Kevin was of great help as we began to learn about our new vehicle. More

by artmont
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Mark Piercy
Feb 09, 2021 -

W&L Subaru responded

We are very grateful for your business! Thanks for the feedback!

February 05, 2021

Just impeccable service! Would highly recommend and be back again! Thank you Tony our salesman for making buying a new car so easy and wonderful. More

by sbrewer79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

W&L Subaru responded

Thanks! We look forward to helping you again in the future!

February 05, 2021

Everyone at w&l treated me just fine.the service that was needed on the car I bought was taken care or right away and the pick up service was very nice More

by rodney196363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Feb 09, 2021 -

W&L Subaru responded

Thanks so much!

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