Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
W&L Subaru
Northumberland, PA
4,362 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,362 reviews
January 26, 2021
Look, I think that W&L is "so far/so good" regarding both sales and service...no complaints at all there. My only complaint is with a customer survey that FORCES you to enter a comment of at least 25 words i sales and service...no complaints at all there. My only complaint is with a customer survey that FORCES you to enter a comment of at least 25 words in order to complete the survey! More
by jks89
Verified CustomerEmployees Worked With
Joe Bagodonuts
January 26, 2021
smooth and simple. No pressure and easy to work with. The price was right, the experience was great and I was happy with the trade-in value of my car. price was right, the experience was great and I was happy with the trade-in value of my car. More
by neuhardt1
January 25, 2021
Michael Rorke was a very knowledgeable, and professional salesman to deal with. Gave him info, and what we were looking for and he came through. salesman to deal with. Gave him info, and what we were looking for and he came through. More
by ian.marshall322
January 23, 2021
Great experience buying a new Outback. Organization of everyone involved was impressive. Attention to all details was very welcome. Each step of the purchase was professional and friendly. I especially everyone involved was impressive. Attention to all details was very welcome. Each step of the purchase was professional and friendly. I especially like how each person in the process had a specific duty and each was professional and friendly. I will be back to purchase another vehicle. More
by gejmhs
January 22, 2021
Very happy with the customer service, ease of scheduling an appointment, and the speed and care that the service depart took to fix my car. an appointment, and the speed and care that the service depart took to fix my car. More
by MADISONWALDRON2
January 21, 2021
As always, service was great and thorough. Very friendly and very timely. They sanitized the vehicle and washed it for us. Very comfortable waiting room with drinks and snacks. and very timely. They sanitized the vehicle and washed it for us. Very comfortable waiting room with drinks and snacks. More
by Kasey
Employees Worked With
January 20, 2021
Everything requested was done. Assistance with printing a registration card of legible size was even offered, and followed through, by the service advisor. Best experience so far! a registration card of legible size was even offered, and followed through, by the service advisor. Best experience so far! More
by robert.rickard2
Employees Worked With
Phil Rizzo
January 19, 2021
Excellent dealership, I have been doing business with them since 2007. They exceed my expectations everytime. The staff is friendly and actually cares about what makes sense for you. them since 2007. They exceed my expectations everytime. The staff is friendly and actually cares about what makes sense for you. More
by cslanga221
January 19, 2021
I recently purchased my second vehicle from W&L and it was another incredible experience! Becky is one of the reasons we keep coming back because she is so amazing to work with. She makes the buying proce was another incredible experience! Becky is one of the reasons we keep coming back because she is so amazing to work with. She makes the buying process feel so relaxed and stress free. Mark in the Finance Department also makes the experience terrific, making the car buying process feel so easy! His kindness and helpfulness during the paperwork process truly means a lot to me and my family! Another great experience at W&L! More
by kellyk
