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W&L Subaru

Northumberland, PA

4.8
4,354 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,354 reviews

December 19, 2019

I got the a Subaru Ascent Top of the line so swiftly like a I strongly recommend W & L Subaru! The dealership was so fast land me and my wife can’t believe our eyes, we got the Subaru Ascent Top of the line wit More

by cathortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT, Shaunda Zeigler
Dec 19, 2019 -

W&L Subaru responded

Thank you!

December 19, 2019

Overpriced I brought my car in for a 60k mike service. From research on consumer reports and other online resources I expected to pay around $500 for this. Whe More

by Subarufan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 20, 2019 -

W&L Subaru responded

Hi Subarufan, thanks for the feedback. We are always looking to improve, so feedback like yours is very important. We also would like to apologize for your experience and see if we can help in some way. Your review didn't contain enough info to look up your contact info, so please give me (Rob) a call at 570.473.3432 and I'll be happy to investigate further and see how we can help. Thanks again, and have a great day.

December 19, 2019

Took my car in for service and look at new Outback. Everybody is very nice and helpful. The sales person Christian Perles was very knowledgeable about you product and all the packages and features. Than More

by 1234coal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

W&L Subaru responded

Thank you for the 5-star review! And Merry Christmas to you as well!

December 19, 2019

Awesome!! The staff are very friendly and extremely helpful!! The show room is very nicely kept. I was really impressed with the waiting area. They have refresh More

by kimmypersun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy aka Dutch and manager Rob Long, Shaunda Zeigler
Dec 20, 2019 -

W&L Subaru responded

Thank you, we really appreciate you business!

December 18, 2019

it was teriffic terrific every thing went perfect had battery trouble no appointment took me in promptly just a good experience waiting room was very comfort More

by ginnykk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember them by name my first service job they were all great
Dec 19, 2019 -

W&L Subaru responded

It was our pleasure helping you!

December 18, 2019

Very efficient. Everyone is friendly, efficient and professional. The dealership is so modern and has a great service area for customers to wait. Over that they was More

by kristinakline67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Ken Heim, Kris Little, Phil Rizzo
Dec 19, 2019 -

W&L Subaru responded

Thanks, Kristin! Have a great day!

December 18, 2019

Great Service W & W Subaru service team is always friendly, professional and fair. I've never been disappointed in either their waiting area or the service I recei More

by mbigger51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of anyone's name
Dec 19, 2019 -

W&L Subaru responded

Thank you, we really appreciate the feedback!

December 17, 2019

Great experience I have been looking for a Subaru for about a year. I checked with the dealership that my spouse's company does a discount theough. While the staff wer More

by bjhoutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Dec 19, 2019 -

W&L Subaru responded

Thanks so much, we really appreciate you taking the time to write this review!

December 17, 2019

Staff in the Service area The staff in the Service area were nice and eager to answer any questions I had. Chase Shambach ALWAYS answers my questions or if he doesn't know he w More

by Angela Wendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shambach
Dec 19, 2019 -

W&L Subaru responded

Thanks Angela! Have a great day!

December 17, 2019

Pretty great except a couple things Dealer did a great job repairing my deer damage and cleaned the whole exterior of the car as well, but they didn't replace the one light in my headlig More

by Bbialecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Dec 19, 2019 -

W&L Subaru responded

Please give us a call at 570.473.3432 and we will be happy to see if we can help with that headlight.

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