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W&L Subaru

Northumberland, PA

4.8
4,395 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,395 reviews

January 14, 2020

service sensor recall sensor recall, they were so nice and friendly!!! everyone went way out of there way to be nice, was worried I left my phone on the seat, went back to More

by ceili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Phil Rizzo
Jan 14, 2020 -

W&L Subaru responded

Thank you for the review!

January 13, 2020

Superior Customer Service Every experience has been a pleasure and this one did not disappoint.. Luke was very accommodating and service levels perfect. Appreciate the efforts More

by steveleymeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 14, 2020 -

W&L Subaru responded

Thank you so much for making the trip to our store! And thanks for the review!

January 13, 2020

No pressure We’ve bought several cars from this dealership. They do an outstanding job. No pressure and very knowledgeable staff in sales and service. They go abo More

by dnmpalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Jan 14, 2020 -

W&L Subaru responded

We appreciate all your business over the years. Thanks!

January 13, 2020

60,000 Mile Service fo 2017 Outback Everything was done as previewed. W and L gave us 2019 Outback as a loaner which was an added benefit. The total cost was several hundred dollars unde More

by gojimgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Heim, Kris Little
Jan 14, 2020 -

W&L Subaru responded

Thank you very much for posting this!

January 11, 2020

got car back up & running got my car back in reasonable time, just had to let them know on tuesday that I had to get to work early on wednesday , and they got it done! More

by mdale1582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Ken Heim
Jan 14, 2020 -

W&L Subaru responded

It was out pleasure helping you! Thank you so much!

January 11, 2020

Very Happy Friendly people, no real pressure, let us make our decision. Learned a lot about the vehicle before we left the dealership.Accept my 21 words. More

by hindmans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Mark Piercy, Kim Rorke
Jan 14, 2020 -

W&L Subaru responded

Thank you for your business! If you need anything else, just let us know!

January 10, 2020

new vehicle purchase First new vehicle I have purchased in 13 years. My experience was very pleasant the 3 employees I worked with were very knowledgeable of your product More

by gdt79
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Orner, Mark Piercy, Ken Heim
Jan 14, 2020 -

W&L Subaru responded

We are so glad you enjoyed our new building and had a great experience!

January 09, 2020

Fix recalls & state inspection Everything was done before the estimated time they gave me. Everyone is always nice and things are always in a good way , they seem to really care. More

by n111324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of his name, but I got great service.
Jan 14, 2020 -

W&L Subaru responded

Thanks for taking the time to write this review! Let us know if you need anything else!

January 08, 2020

Fifth recall in 2 years We always get good service at W&L Subaru for normal maintenance and recalls.. Would like to get less recalls on what seems like a really good vehicle. More

by MIKE.OZGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

W&L Subaru responded

I'm glad you like our service department. If you need anything else, just let us know ... we are here to help you in any way we can.

January 08, 2020

excellent purchase experience It was an efficient and thorough purchase experience. Everyone was helpful to me. I drove over 2 hours to reach W&L because of the used vehicle featu More

by doug76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Gosnar was also great, Kris Delosier
Jan 14, 2020 -

W&L Subaru responded

Thanks for making the long trip to our neck of the woods! It was our pleasure helping you!

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