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W&L Subaru

Northumberland, PA

4.8
4,354 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,354 reviews

December 17, 2019

Deer vs Car...car lost :( Thanks to Shaun and the W & L Collision crew for their great work on my 2017 Subaru Forrester after a deer crashed into the side of me. More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W & L Collision crew
Dec 19, 2019 -

W&L Subaru responded

Thank you for the feedback!

December 16, 2019

Over all good. All employees were helpful and pleasant. The waiting room was comfortable and good lighting. You could skip breakfast or lunch,the choices were great. More

by rissopat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Rizzo
Dec 19, 2019 -

W&L Subaru responded

Thank you!

December 15, 2019

Excellent service! Usually buying a car is super stressful; however, Dale was super helpful throughout the process. He had great hospitality and made the process quick a More

by atemps15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Dec 19, 2019 -

W&L Subaru responded

We are glad to have provided a great purchase experience! Thanks for thereview!

December 15, 2019

Easy. Efficient. Went in for a service appointment as a college student living away from home. Appointment was extremely easy to schedule. The service area is very wel More

by Melania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honestly can’t recall employee names.
Dec 19, 2019 -

W&L Subaru responded

Thanks for visiting our service dept, Melania! We look forward to your next visit!

December 13, 2019

Five star rating for purchase of 2020 Forester. We purchased this auto after receiving excellent help from sales person Becky Kline. She spent almost 2hours with us answering our questions and takin More

by fitlinda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin orner, Shaunda Zeigler
Dec 13, 2019 -

W&L Subaru responded

Thanks for the 5-star review! We really appreciate it!

December 12, 2019

Good experience Got a great car, great service and perfect guidance in the purchasing process. I was looking for a good quality, safe car and found what I needed. More

by margarete.hhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Dec 13, 2019 -

W&L Subaru responded

Thank you for taking the time to post this! We appreciate your business!

December 12, 2019

My 2020 Crosstrek Donna responded right away. She was the one who set me up with Angela and I am very grateful. I hate car shopping. I researched the Subaru Outback and More

by nancykelley93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Orner, Shaunda Zeigler, Angela McCormick
Dec 13, 2019 -

W&L Subaru responded

Thank you Nancy, it was our pleasure helping you with this purchase! If you need anything else, just let us know!

December 12, 2019

Awesome customer service! Every employee that I came in touch with was pleasant and helpful. From the very first contact til I drove my new Forester away, they were professiona More

by bakerdianel53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bingaman, Shaunda Zeigler
Dec 13, 2019 -

W&L Subaru responded

Thanks so much Diane, it was our pleasure helping you! The Disney fanatic who showed you how to use your electronics was Kevin, and I'll let him and the rest of the team know of your kind words! Thanks again!

December 12, 2019

2018 Subaru Forester We had a great experience at W&L. Ken, our salesman, was great. While there was some of the normal back and forth you get at dealerships, I felt Ken More

by rocmar85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
Dec 13, 2019 -

W&L Subaru responded

Thank you so much, we are very grateful for your business!

December 11, 2019

W&L Subaru- A Good experience Very professional and courteous service. The issues we brought the vehicle in for were addressed, although, they were not remedied! A loaner car was p More

by roaddawg5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I am not sure.
Dec 13, 2019 -

W&L Subaru responded

Thanks for the feedback, I apologize if your issues were not remedied. If there is anything I can do to help, just give me a call, 570.473.3432. My name is Rob.

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