
W&L Subaru
Northumberland, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Deer hit repair Not only was the outside repaired to like new factory appearance, they cleaned the inside of my vehicle also and it wsa impeccable! I was very please Not only was the outside repaired to like new factory appearance, they cleaned the inside of my vehicle also and it wsa impeccable! I was very pleased with everything including being able to rent a vehicle there as well. More
Recall Absolutely fantastic, friendly and efficient service from the entire team that help with our recall! So very pleased and very highly recommended. Fan Absolutely fantastic, friendly and efficient service from the entire team that help with our recall! So very pleased and very highly recommended. Fantastic job - thanks again!! More
It was good. You did a good job. Wasn’t long waiting. Thanks for coffee and a good experience. Merry Christmas to all and there families. Keep up the good work. You did a good job. Wasn’t long waiting. Thanks for coffee and a good experience. Merry Christmas to all and there families. Keep up the good work. More
Service Wonderful operation that makes the small things easy. Kept up to speed on all services needed while vehicle was in the repair facility and called righ Wonderful operation that makes the small things easy. Kept up to speed on all services needed while vehicle was in the repair facility and called right when vehicle was done. More
New building better service I was impressed by the email notification letting me know service was due, then my car notifies me. I soon found discount coupons for service and an o I was impressed by the email notification letting me know service was due, then my car notifies me. I soon found discount coupons for service and an online way to schedule. I initially doubted that my appointment went through and discount would show and I called the service center to be sure that everything was exactly how it appeared. That was even before I took my car there. But I was able to get in there at my scheduled appointment and out of there within an hour which is excellent when you have a 2 1/2 year-old. Thank you W&L for doing a great job! More
Great service experience! On a cold, rainy day in December I pulled inside W &L Subaru’s service area, nice....I was greeted by Chris who reviewed my service order then invited On a cold, rainy day in December I pulled inside W &L Subaru’s service area, nice....I was greeted by Chris who reviewed my service order then invited me to wait in the comfy customer lounge. I decided to bundle up and go for a walk. When I returned to the customer lounge I made a nice hot cup of tea and read a magazine as I waited a few minutes for my vehicle to be ready. After paying and walking to my vehicle I pleasantly surprised to see how clean it was, nice again. More
Excellent from start to finish 2017 Impreza needed three (3) recalls done.... car was taken into shop immediately after paperwork was completed....was given a loaner to use as offer 2017 Impreza needed three (3) recalls done.... car was taken into shop immediately after paperwork was completed....was given a loaner to use as offered....originally was told the work would take 3-4 hours, but in less than 2 1/2 hours received a call that car was ready....had even been washed....everything was handled promptly and courteously....wish I knew the names of the service employees who worked on my car, but everything was handled professionally and with a smile....one of the best vehicle service visits I've experienced....keep up the good work,,,, with customer service becoming a thing of the past in most places, W & L Subaru continues to do things the right way! Thanks for an impressive visit to your service department. Chris More
Awesome Service All of the Employees were so helpful! I dealt with a few different ones, Dutch (Internet sales, i think), Rob Long (Manager), Christian Perles, Shaund All of the Employees were so helpful! I dealt with a few different ones, Dutch (Internet sales, i think), Rob Long (Manager), Christian Perles, Shaunda Snyder and Kevin (sorry i dont know his last name). Dutch for helping me with EPrices, Rob Long for scheduling out appointment to test drive (and to buy) our new Forester Sport, Christian for helping us in the buying process, Shaunda for the paperwork and explaining different warranties (and other things) and Kevin for sitting in the new car for about 20-25 minutes going over every single function and how to work them along with answering my numerous questions. I really appreciated all the dedication W and L Subaru has to their customers. I highly recommend this dealership over all the other ones!!! More
Kris was professional, courteous, friendly and efficient I had to schedule service due to recall. I dropped off my car, got loaner car and was in and out within 5 minutes. Kris then sent me text message with I had to schedule service due to recall. I dropped off my car, got loaner car and was in and out within 5 minutes. Kris then sent me text message with update and when car was ready More
Professional, Courteous, Stress free By far, my car buying experience at W&L was the best I have ever had. Most dealerships today try to sell you fluff and then hook you into other thing By far, my car buying experience at W&L was the best I have ever had. Most dealerships today try to sell you fluff and then hook you into other things you really do not want just in an effort to make more money. Dale was very professional and upfront with costs all the while working with me to find the exact Subaru I wanted, never being pushy and trying to add costs to my purchase that I did not want or need. Each staff member I dealt with was courteous and professional, I will without a doubt go back to W&L for my next car purchase. More