W&L Subaru

Great! From the start of my emails to the final paper work, we were treated with respect, no pushing, or assuming, felt like guests rather than customers. Ky From the start of my emails to the final paper work, we were treated with respect, no pushing, or assuming, felt like guests rather than customers. Kyle kept checking on us during any waiting periods, truly making us feel like guests. A very pleasant experience! Thank to all! More

satisfied customer, once again !!! my experience with W&L employees have proven to me all of the following, costumer oriented, professional staff, very clean and organized service cent my experience with W&L employees have proven to me all of the following, costumer oriented, professional staff, very clean and organized service center. all are willing to go the extra mile. More

organized, smooth - no pressure Ms Gallo and Mr. Long replied to my email - answered my questions and set up and appt time that was convenient for me. Ms Kline called me the day b Ms Gallo and Mr. Long replied to my email - answered my questions and set up and appt time that was convenient for me. Ms Kline called me the day before appt. Everything smooth, well organized, professional on the day of the appt. Appreciated Kevin's review with me of the new vehicle before I left the dealership. Am pleased that I have the opportunity to return to the dealership to have any questions answered. Appreciated talking to Kim Rorke (I purchased a vehicle from her in the past). More

Great place Clean fresh showroom with a family-friendly atmosphere. Great selection of inventory. Welcoming staff everywhere we turned. Even the ladies restroom w Clean fresh showroom with a family-friendly atmosphere. Great selection of inventory. Welcoming staff everywhere we turned. Even the ladies restroom was gorgeous! I would definitely recommend this dealership and my salesman Dale! More

repairs You do great work and are always kind and have a great loaner policy. However, you have charged me for work that was not necessary in the past includi You do great work and are always kind and have a great loaner policy. However, you have charged me for work that was not necessary in the past including insisting on changing the brake-fluid because it wears out, and another time, telling me I needed over $5000.00 in repairs that cost me only $350.00 at another repair shop. This included replacing all rotors when only two brake pads were bad and saying I needed a head gasket replaced when the oil loss was minimal. Guess you need to pay for your new building :) More

Inspection repairs were made and got my Crosstrek inspected while i waited for it..cost was good and all staff very friendly...i will be back for service.. repairs were made and got my Crosstrek inspected while i waited for it..cost was good and all staff very friendly...i will be back for service.. More

No more deer They took great care of my outback that had deer damage! You can't tell it was even damaged. They got me in quickly and made a great repair. Highly re They took great care of my outback that had deer damage! You can't tell it was even damaged. They got me in quickly and made a great repair. Highly recommend them they are great to deal with! More

Top-notch service I just had my first appointment at W & L Subaru's service department and I was very impressed with everything they did. I will not hesitate to go ther I just had my first appointment at W & L Subaru's service department and I was very impressed with everything they did. I will not hesitate to go there for my future service appointments! More

Oil/filter change It is very easy to schedule service appointments. Friendliness of staff and great customer service. They are quick and efficient. They have a comfort It is very easy to schedule service appointments. Friendliness of staff and great customer service. They are quick and efficient. They have a comfortable waiting area. More

quick, professional I was very impressed that someone met me as I drove into the dealership. Great customer service especially since I didn't really know where to go! E I was very impressed that someone met me as I drove into the dealership. Great customer service especially since I didn't really know where to go! Everyone was very friendly, courteous and helpful. And what can I say about your waiting room - you didn't miss a thing! I hate to admit it but it's nicer than my living room! More