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W&L Subaru

Northumberland, PA

4.8
4,405 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,405 reviews

October 11, 2019

Outstanding customer service Everyone I dealt with from the beginning of the day through the end has been both friendly and professional. My car service was done even more quickl More

by amysbritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler
Oct 11, 2019 -

W&L Subaru responded

Thank you so much!

October 11, 2019

Service department does what they want on your dime I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under More

by Dominic
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Oct 14, 2019 -

W&L Subaru responded

Hi Dominic, thank you for your feedback. I do apologize that you did not have a better experience. I believe the degrease is for the engine. If left on the surface of the engine, the oil will burn up from the heat, thus causing smoke. I'm not aware of any way to degrease an engine at a coin-op washing facility, but I am sorry for your experience, so if there is anything I can do for you just give me a call at 570.473.3432, my name is Rob. Thanks, and have a great day. PS: The cabin air filter is always optional, and customers may decline our offer to replace it when it is dirty.

October 10, 2019

Great people to work with and very efficient. Christian Perles was a delight to work with. He was very helpful with any question we might have had. The team made things happen quickly and effortle More

by lukster0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Oct 11, 2019 -

W&L Subaru responded

Thank you so much for posting this! Christian is definitely a great salesperson to work with and I will let him know of your kind words! Have a great day!

October 10, 2019

Great care and service. W & L provides complete service for my Subaru in a very professional but friendly way. Each employee was helpful and personable as well as profession More

by lyndacr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those not introduced but very helpful were a tribute to W & L., Kris Little, Phil Rizzo
Oct 11, 2019 -

W&L Subaru responded

Thank you! Have a great day!

October 10, 2019

Outstanding Great service-department. Knowledgeable staff. Dependable. Friendly. Use genuine Subaru parts. Professional demeanor. Pleasant atmosphere. All em More

by Woodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Kim Rorke, Kris Little
Oct 11, 2019 -

W&L Subaru responded

Thank you so much! We look forward to your next visit!

October 10, 2019

Outstanding Service I just bought my 2020 Forester Sport at W and L Subaru. Becky Kline went out of her way to get me my trade in deal and new Subaru. More

by CRCOX75
Customer Service
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Oct 11, 2019 -

W&L Subaru responded

Thank you! We really appreciate your business! I will let Becky know you had such a great experience!

October 09, 2019

Radio still not working along with more issues They did a update on the radio and it still turns off and drops calls. If the call goes through I cut in and out and the person on the other end can’ More

by moyersgroveinfo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kim Rorke
Oct 09, 2019 -

W&L Subaru responded

Thank you for the feedback. I am truly very sorry you are having this issue with the bluetooth. Believe me, we want it resolved as well. Feel free to call me, Rob, any time and I'll be happy to help as much as I can. My number is 570-473-3432. Thanks and have a great day.

October 08, 2019

No appointment oil Change Thankful for being able to just stop in and get an oil change. Service was very good. Waiting area was comfortable and even snacks and drinks to enjoy More

by sparkyjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young, Margie
Oct 09, 2019 -

W&L Subaru responded

We are glad you had a great experience in service! The treats in the customer lounge are a wonderful benefit we are proud to supply to our customers! Thanks!

October 07, 2019

Awesome I purchased my first Subaru in 2015 in SoCal. I moved her in December of that year, and have taken my car(s) to W&L ever since. I've never found any More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kris Little, Angela McCormick, Phil Rizzo
Oct 09, 2019 -

W&L Subaru responded

We really appreciate all the repeat business! Thanks!

October 07, 2019

Best car buying experience ever ! I felt very comfortable through the entire experience. Kim and Shaunda were professional, knowledgeable, relatable, intuitive,.. a pleasure to have wo More

by mjcicero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kim Rorke
Oct 09, 2019 -

W&L Subaru responded

We are so glad you had such a great experience here! If you need anything else, just let us know! Thanks!

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