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W&L Subaru

Northumberland, PA

4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

July 14, 2019

Easy to work with I had a noise in my Outback, I suspected maybe one of the rear wheel bearings, and my car needed an oil change, so I scheduled an appointment with a l More

by Sherry R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

W&L Subaru responded

Thanks for posting this review, we really appreciate it!

July 14, 2019

It was a pleasant experience They were very informative and helpful. I would recommend this dealership to others. I was referred by Shane Freese who always gets his Subaru’s there More

by lkr350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

W&L Subaru responded

We really appreciate your taking the time to post this. To get Shane his referral we just need a some additional info, so please give us a call 570.473.3432 and we will take care of that for you. Thanks!

July 13, 2019

Tire inspection Got me in on time this time. Last time I had to remind them 50 minutes later the I had an appointment time 50 minutes earlier. More

by csessions68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim, Kris Little
Jul 15, 2019 -

W&L Subaru responded

Thank you for the feedback. I'm very sorry about your previous experience, but I'm glad we got that corrected for you this time. If it happens again, feel free to give me, Rob, a call at 570.473.3432. Have a great day!

July 12, 2019

Caring customer service I am amazed at the caring personalities from welcome desk to management and owners, and everyone in between. My husband is very ill, we have 3 childre More

by dcbieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 15, 2019 -

W&L Subaru responded

We strive for a great customer experience, and we are so glad we delivered for you! Thanks for the feedback!

July 11, 2019

First Dealer Service This is the first time I've ever serviced a vehicle through the dealership (also my first brand new vehicle) and W&L has set the standard pretty high. More

by Momofmastiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jul 15, 2019 -

W&L Subaru responded

Thank you for the feedback! We are very proud of our service department and we're glad you enjoyed it. Have a great day!

July 11, 2019

The Best Car Dealership Experience I Have Had!! From start to finishing the purchase I my new car, it was excellence all the way! Our Sales Rep was not high pressuring me in any way and found just More

by maryannqos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.T.Tomsa was my sales Rep.and Brian Pisarz was my Delivery Specialist. Dutch (?) was my Internet Contact., Shaunda Zeigler
Jul 15, 2019 -

W&L Subaru responded

We're so glad you had such a good experience! Have a great day!

July 11, 2019

oil change, fixed a noise with the heat shield Everyone was polite and kept me informed and updated on what needed to be done. It was done quickly as I waited in the customer lounge. More

by barbmarshall59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names sorry.
Jul 15, 2019 -

W&L Subaru responded

It was our pleasure helping you, and we look forward to your next visit!

July 10, 2019

Came in with a problem , left with a new Forester Came in because my 2014 Forester suddenly developed a problem. The right rear coil spring had broken on the strut. After a little internet searching I More

by stant52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Luther Metzger
Jul 10, 2019 -

W&L Subaru responded

Glad we could help, both in service and in sales! Thanks for the feedback!

July 10, 2019

Thank you Kris Delosier We encountered a small snag with inspection stickers and Kris was quick to have us down to the dealership and correct the concern. He's the best! More

by NewcarOwner2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Delosier
Jul 10, 2019 -

W&L Subaru responded

Thank you for the feedback! I will let Kris know of your kind words!

July 10, 2019

Everything we needed! Working with Angela at W&L was effortless. She found the perfect cars for us to test drive, then went to work to find the perfect way for us to affor More

by First Forester 2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela McCormick
Jul 10, 2019 -

W&L Subaru responded

We're so glad you enjoyed your experience with our salesperson Angela! We look forward to helping you again in the future!

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