2,088 Reviews of W&L Subaru - Service Center
Excellent service! I had to have my car repaired after an accident. W&L brought me a loaner, took my car to the shop, and returned it to me when it was fixed! The repair I had to have my car repaired after an accident. W&L brought me a loaner, took my car to the shop, and returned it to me when it was fixed! The repair is flawless! More
I had a great experience at W &L Subaru service department. 18000 mile service and state inspection. In at appointment time and out in 45 minutes. department. 18000 mile service and state inspection. In at appointment time and out in 45 minutes. More
Good service. Our Outback was taken in to the shop in a timely manner. Work as requested was completed. Our service advisor notified me that the work was done by co Our Outback was taken in to the shop in a timely manner. Work as requested was completed. Our service advisor notified me that the work was done by coming to notify me. More
Very friendly and accommodating staff who are easy to interact with. I happened to be in the area and needed an oil change. They agreed to an express service and I presented my paperwork/coupon and the interact with. I happened to be in the area and needed an oil change. They agreed to an express service and I presented my paperwork/coupon and the cost was very reasonable. Happy to continue the drive for excellence in service. The car wash was a very nice surprise--thanks! More
Oil change. Recall work Service was good. However the need service indicator was not reset so it comes on every time you start the car. back seat was dropped for some reason Service was good. However the need service indicator was not reset so it comes on every time you start the car. back seat was dropped for some reason and was not reset. Why must I pick names so I can submit? More
Had oil change, fair price for synthetic.Heard a quote Had oil change, fair price for synthetic. Heard a quote for two air filters installed at 120. 00. That is way overpriced. Staff courteous. Thanks Had oil change, fair price for synthetic. Heard a quote for two air filters installed at 120. 00. That is way overpriced. Staff courteous. Thanks More
Courteous, reliable service. I trust the folks at this dealership to diagnose problems with my Subaru and make an excellent repair. Courteous and reliable staff. And I especiall I trust the folks at this dealership to diagnose problems with my Subaru and make an excellent repair. Courteous and reliable staff. And I especially appreciate the use of a very nice loaner car, at no charge. More
Always a pleasant experience! Coffee for me, treats for my dog, friendly faces and professional treatment! Sorry I don’t know any of the peoples names my dog, friendly faces and professional treatment! Sorry I don’t know any of the peoples names More
Our service was less than awesome. We've been taking our cars to your dealership for almost 7 years, but this last interaction was the worst. After establishing contact with my cell phone for services to cars to your dealership for almost 7 years, but this last interaction was the worst. After establishing contact with my cell phone for services to be provided that day, after an issue arose, you decided to call and text a different number and not complete our service due to no response. We will most likely not be coming back. Its unfortunate, but i spoke with someone at your office and they made no apologies. More
Courteous expertise After being told that I needed a recall repair that would take two hours, I asked for a loaner because I had not anticipated the wait:request granted. After being told that I needed a recall repair that would take two hours, I asked for a loaner because I had not anticipated the wait:request granted. More