Back

W&L Subaru - Service Center

Northumberland, PA

4.7
2,098 Reviews

2,098 Reviews of W&L Subaru - Service Center

Sort by
July 08, 2019

Above and Beyond Such a pleasant experience from top to bottom. Many thanks to ownership, sales and service team! Andrew Long (General Manager) is courteous and a tr More

by Steelers58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

W&L Subaru responded

Thank you so much for this review and rating! We look forward to your next visit!

July 08, 2019

Excepential! My vehicle was delivered to me so I had not been to your dealership before. I had an appointment to get a second remote for my Forester. I was very More

by julimiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke, Kris Little
Jul 08, 2019 -

W&L Subaru responded

Thank you Juli! We appreciate the feedback, and we are glad you liked the service lounge! It is pretty amazing for sure!

July 08, 2019

Another good job .. I needed an oil change and I just stopped in. They took care of my car, found filters that needed to be replaced, rotated my tires and had me on the r More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jul 08, 2019 -

W&L Subaru responded

We really appreciate this feedback, and we are glad we could help you!

July 08, 2019

No more leak! I bough a new (to me) 2016 certified preowned forester from W&L. Good price, staff was willing to stay late to accommodate my schedule. Not long after More

by f_klock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier, Kris Little
Jul 08, 2019 -

W&L Subaru responded

We are so glad to have resolved that issue for you! Thanks for the purchase, and thank you for posting this review!

July 05, 2019

Always satisfied W&L is a first-class service. I have taken my Legacy there a few times now and have always been impressed. Loaners are always clean and they have wash More

by jdmillerlcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Jul 05, 2019 -

W&L Subaru responded

Thank you for the review! Our free loaners and car wash are two of our most popular service perks, and we are glad you enjoy those benefits!

July 05, 2019

very helpful They listened to me about an issue and took care of it. Great service, highly recommended, very happy I purchased a car from t his dealer. More

by Localcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MA
Jul 05, 2019 -

W&L Subaru responded

Thank you so much for posting this review, we are glad we could help!

July 03, 2019

Tire pressure light on; Subaru skylink notified me via email :I called for an appointment on 7/1/19 @ 8015; received same day appointment for 1330. nail in tire--repaired with lug patched. All explained More

by MaryDalpiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bottiger--Service Advisor, Ken Heim
Jul 05, 2019 -

W&L Subaru responded

Thank you for taking the time to write this review!

June 29, 2019

Ok Service Everything I asked to have serviced was done. My only complaints are hat when I went in the car to go home the radio was blaring, the air conditioning More

by spruaz34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2019 -

W&L Subaru responded

I appreciate your concern about the radio etc, and I wish someone had introduced themselves to you. My apologies. Feedback like this helps us identify areas where we can improve, so thank you very much for taking the time to post this. Have a great day!

June 28, 2019

Superb service! This is the best service by far in our area! I bought my Subaru Legacy 5 years ago and and I would never even think of going anywhere else to purchase More

by TLILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

W&L Subaru responded

Thank you so much, we are very glad you have had such good experiences here!

Jul 01, 2019 -

W&L Subaru responded

Thank you, we really appreciate your business!

June 27, 2019

Inspection with oil change I won't go anywhere else. I trust W&L for any service I need on my vehicles. They have amazing customer service. And they treat people with respect. More

by missbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bingaman, Shaunda Zeigler
Jun 27, 2019 -

W&L Subaru responded

Thank you so much! We really appreciate your feedback!

...
192
...