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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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June 15, 2023

Great service and fair prices. Also very comfortable waiting space. The staff were all very courteous. More

by mwheary140
Recommend Dealer
Yes
Jun 16, 2023 -

W&L Subaru responded

Thank you so much for sharing your experience online!

June 15, 2023

They are great. They are not pushy and do everything to accommodate you. Great service and very kind More

by jmbush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kauffman
Jun 16, 2023 -

W&L Subaru responded

Thanks for the 5-star ratings!

June 14, 2023

The service department helped me immediately when I was in a difficult situation. My husband wasn in the hospital, seriously ill and I needed to get to him when my car had a problem. They got me in right a More

by kimorton926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

W&L Subaru responded

We were very happy to help you with that free loaner! Thanks for the review!

June 14, 2023

Good No It was a good experience, but requiring a word minimum isn't ideal U More

by dave
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Jun 16, 2023 -

W&L Subaru responded

Thank you, Dave! We agree, DealerRater shouldn't make you type any more than you want to! But we're glad to have earned your 5-star rating! Have a great day!

June 14, 2023

Everyone I've dealt with at W&L is friendly and welcoming. The service is always completed in a reasonable amount of time and I feel that they're thorough when checking out my Forester. I also dig More

by etid27
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Jun 16, 2023 -

W&L Subaru responded

Thank you so much for taking the time to review our dealership!

June 13, 2023

Excellent maintenance staff. Keeps you well informed. The car sales personnel does a great job. Very helpful and never pushing you in any direction. Just trying to meet the buyer More

by aturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

W&L Subaru responded

Thank you so much!

June 12, 2023

I am on my third Subaru with W and L Subaru and have never had a problem with their service. The staff is courteous and professional. I have never had a bad experience there. More

by boodabelly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

W&L Subaru responded

Thank you so much for your repeat business! Have a great day!

June 10, 2023

I came in for an inspection and I dealt with Keayon Williams . He was very helpful in directing me where I could wait and the amenities you offered while waiting. I stepped outside a few times and had More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
Jun 12, 2023 -

W&L Subaru responded

Thank you for sharing your experience online! Have a great day!

June 10, 2023

Quick review of my problem, extremely courteous staff, even though they were clearly backlogged and took longer than expected to complete the work, the loaner vehicle I was provided more than made up for More

by chiachuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Jun 12, 2023 -

W&L Subaru responded

Thank you so much for your patience! We apologize for the unexpected delay,but we're glad you had a good experience!

June 09, 2023

Everyone I had spoken to was very professional and very nice and helpful and pleasant More

by whatthe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

W&L Subaru responded

Thank you so much!

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