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W&L Subaru - Service Center

Northumberland, PA

4.7
2,065 Reviews

2,065 Reviews of W&L Subaru - Service Center

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March 02, 2025

I had an unexpected problem with my car - I called W & L and spoke with Owen. He had me bring the car in, set me up with a loaner car and was out of the dealership in 5 minutes. Communication was great th More

by amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

It was our pleasure helping with you vehicle's issue! Thank you for sharing your feedback!

February 28, 2025

This place is great! They went the extra mile to make sure the customer gets the best price. More

by brehmy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you you for sharing your thoughts online!

February 28, 2025

Knowlegible salesman, transparent pricing, easy test drive (let us take it out alone). Would definitely come back here again. More

by Ginger
Recommend Dealer
Yes
Employees Worked With
Alex Davis
Mar 03, 2025 -

W&L Subaru responded

Thank you for your review!

February 28, 2025

Almost family like. Polite answered questions and and stayed in touch with updates on maintenance. WandL very nice dealership and good service people parts and mechanics More

by kenviechec
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gilbert
Mar 03, 2025 -

W&L Subaru responded

Thank you so much for taking the time to review your service experience here at W&L!

February 27, 2025

Everyone I dealt with in your service department was very professional. I was given a loaner car so the time issue was not a factor. My car seems to be working fine now. If it wasn't for the distance I would More

by clif_g1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you for the kind words! We are delighted that you enjoyed our free service loaner car program!

February 26, 2025

Good prompt service. Friendly sales. Nice selection of accessories. Clean areas. And fresh coffee always More

by tb_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex salesman
Mar 03, 2025 -

W&L Subaru responded

Thanks, and have a great day!

February 26, 2025

Amazingly expensive. How do people maintain their vehicles? The lounge area is comfortable and I appreciate that some space is quite. More

by gjamgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you for your feedback. We appreciate your thoughts on the pricing. If you need anything at all just let us know. Thanks again and have a great day!

February 22, 2025

Fantastic dealership and very nice people to work with and and very nice and clean place to go to very accommodating people and place!! More

by bm8561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

W&L Subaru responded

Thanks so much for sharing your feedback!

February 22, 2025

The service was quick and very easy. I really like the video they sent me showing me The underside of my vehicle. In the video they also told me what my tire brake readings were. They to More

by vaughn_j_kleese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

W&L Subaru responded

Thanks so much for taking the time to review your experience in our service department! It was our pleasure helping you!

February 19, 2025

W and L is by far the best car dealer we have ever dealt with. More

by mtasc770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

W&L Subaru responded

Thank you so much for your review! If you need anything at all just let us know!

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