W&L Subaru - Service Center

Staff was very professional and knowledgeable, very nice and polite. The fact that the water and coffee were free was making an very friendly environment. and polite. The fact that the water and coffee were free was making an very friendly environment. More

Staff is very nice. I find oil change and tire rotation prices very high. They didn’t read notes when I scheduled appointment online. Asked for coupon to be applied for I find oil change and tire rotation prices very high. They didn’t read notes when I scheduled appointment online. Asked for coupon to be applied for teacher discount. That wasn’t complete. More

Did not fix my problem. Very rude customer service. I will not be bringing my car back there for any warranty work I will be going to Faulkner. Very rude customer service. I will not be bringing my car back there for any warranty work I will be going to Faulkner. More

Usually great, long wait this time. Did receive coupon for error. All is well for future visits. Did receive coupon for error. All is well for future visits. More

Everyone is very courteous and accommodating. They give detailed review of the service provided. Very comfortable waiting area. They give detailed review of the service provided. Very comfortable waiting area. More

Very thorough and efficient service with video updates while you wait. Comfortable waiting area and friendly staff. while you wait. Comfortable waiting area and friendly staff. More

The service dept. is great. Roy is always great to deal with. As long as Roy is around I know I will be treated fairly. is great. Roy is always great to deal with. As long as Roy is around I know I will be treated fairly. More

Service experience was excellent. Easy to schedule my appointment online. W&L provided an awesome loaner vehicle during my service repairs. They diagnosed and repaired an intermittent Easy to schedule my appointment online. W&L provided an awesome loaner vehicle during my service repairs. They diagnosed and repaired an intermittent problem correctly, without rushing just to get it done. Service work was completed under vehicle warranty at no cost including no cost for the loaner vehicle. Everything was completed on time and my car was ready for pick-up when promised. They exceeded my expectations! Kudos to Isaac!!! More

Top of the line for service for the customer care, but something was missing when I got home. The job wasn't completed correctly. The electrical problems were not all solved. Several electrical parts stil something was missing when I got home. The job wasn't completed correctly. The electrical problems were not all solved. Several electrical parts still didn't work. They only repaired one of the two outlets for plugging in a source for accessories. The other is still dead, and now the moon roof won't open. More

The owner and the service department went out of their way to help us , can’t say enough about them. way to help us , can’t say enough about them. More