Walker Ford

brought my 2016 f150 in for a recall an oil change and some other minor things as well as a minor leak in my panoramic sunroof. the service writer told me that the track was broke not allowing the glass t some other minor things as well as a minor leak in my panoramic sunroof. the service writer told me that the track was broke not allowing the glass to sit properly and said it would cost 2200 to fix i declined and left. on my way home i tilted the glass like i always do and when i got home it would not close i called them and told them they said bring it back up. the next day he said there is nothing they could do to close it and that i would need to pay the 2200 i said no that i would like to talk to the service manager because it worked when i brought it in the first time he called me back and proceeded to tell me that it would cost 6700 and if i did not want to pay i needed to come get my truck off HIS lot. i tried to tell him that it worked when i brought it in the first time and that i should not need to pay to fix something they broke once again he told me if am not going to have them fix it i needed to come so i did. my company has purchased many trucks and suv's from them over the years BUT NEVER AGAIN More

Richard was extremely helpful and patient, as I had lots of questions. He helped me navigate what was a stressful situation for me. My stress, nothing to do with the dealership or Richard. I love my new of questions. He helped me navigate what was a stressful situation for me. My stress, nothing to do with the dealership or Richard. I love my new car! More

We were heading home from vacation when the water pump went out on our truck. We called and spoke with Brooks who set up a tow truck and had a technician ready. They replaced the water pump and had back o went out on our truck. We called and spoke with Brooks who set up a tow truck and had a technician ready. They replaced the water pump and had back on the in no time. We’ve never experienced such great customer service as we did with Walker Ford! While waiting we noticed that other service advisors were just as friendly and responsive. More

Thanks to the rep who came to my home to do a recall on my car. my car. More

Very thorough and positive. . Great place to shop. I will be back in the future. . Great place to shop. I will be back in the future. More

Keith was very helpful throughout the purchase process of buying my new F150. I live in Georgia and was able to make the deal over the phone. My wife and I flew down from the Atlanta area to buy the truck. K buying my new F150. I live in Georgia and was able to make the deal over the phone. My wife and I flew down from the Atlanta area to buy the truck. Keith had someone pick us up. Everyone I met on your team was very friendly and helpful. Mike with finance was extremely friendly and helpful. Very pleased with the whole experience. More

A Very professional and People friendly environment while being straight forward and truthful about your vehicle. being straight forward and truthful about your vehicle. More

Been going there for years and Don Mast is very knowledgeable and courteous and easy to speak to knowledgeable and courteous and easy to speak to More

Excellent team. Never felt pressured to buy. Test drove one day and came back a few weeks later to purchase. Ken was great to work with! Never felt pressured to buy. Test drove one day and came back a few weeks later to purchase. Ken was great to work with! More

On time and done right. Dan worked me in and made sure the job was completed. Dan worked me in and made sure the job was completed. More