Walker Ford - Service Center

Straight forward and courteous we felt comfortable our representative was providing what was needed and not selling what wasn’t. representative was providing what was needed and not selling what wasn’t. More

Friendly staff. Amy in service is always very friendly and great at her job. I ask for her every time Amy in service is always very friendly and great at her job. I ask for her every time More

I had oil Change and a sun visor replaced and they did a good job.there was a problem but they completed the job to our satisfaction and that is what one expects. I was totally satisfied with the job well d good job.there was a problem but they completed the job to our satisfaction and that is what one expects. I was totally satisfied with the job well done. More

SUPER HAPPY with the customer service AND the service at Walker Ford yesterday!! Amy was outstanding! Thank you Amy! I had my oil changed the day before I left Minnesota (a 27 hour journey) and they told me Walker Ford yesterday!! Amy was outstanding! Thank you Amy! I had my oil changed the day before I left Minnesota (a 27 hour journey) and they told me I need new tires ASAP. Well - we got them at Walker Ford and could not be happier😊😎 More

Donald Mast communicated with me every step of the way. He was professional and at the same time I felt like dealing with a friend. Repairs where done in time and done well. I would rate Walker Ford as th He was professional and at the same time I felt like dealing with a friend. Repairs where done in time and done well. I would rate Walker Ford as the best dealership I had an opportunity to do business with. Thank You! More

Very satisfied . It was Saturday afternoon and wasn’t busy so everything went as planned. It was Saturday afternoon and wasn’t busy so everything went as planned. More

Second oil pan replacement on 3. 5 eco boost. Covered even though out of warranty.. 5 eco boost. Covered even though out of warranty.. More

Once again a excellent experience dealing with the service department of walker ford, courteous,prompt and professional.Our vehicle was was done in a prompt time. Would recommend service department of walker ford, courteous,prompt and professional.Our vehicle was was done in a prompt time. Would recommend More

I have no complaints whatsoever they took me right away and Steve was very pleasant to work with they did everything that had to be done and I got my truck back the next day like he promised and Steve was very pleasant to work with they did everything that had to be done and I got my truck back the next day like he promised More

I have to say I have been to the “other” Ford dealership close by but no one can step toe to toe with Walker Ford. From the moment I first made contact with Don one of the service advisors I knew things wer close by but no one can step toe to toe with Walker Ford. From the moment I first made contact with Don one of the service advisors I knew things were going to be better. And better they were! I was a drive in customer with no appointment and I could not believe the attention I received after explaining my issues with my 2010 F150 Platinum. I was treated and payed attention to with my three problems, no one interrupted me and made me feel rushed. He explained everything they would do to diagnose and rectify the problems. Although I could not be completely taken care of that day I had no problems leaving my only mode of transportation over night because they have a comfortable well equipped lounge with comfortable seating as well as Starbucks type coffees there for you enjoy while waiting on their equally kind shuttle driver (Ralph) to bring me home to Countryside. Later that afternoon I got a phone call with an explanation to what they had discovered and how much it would be to repair. I wax then told they would have someone at my house with the first shuttle to bring me back to the dealership to pick up my vehicle. On top of that, after asking if they offered a military discount I was pleasantly surprised they did! Then the icing on the cake was when they brought my truck around the front I had a couple of additional questions and Don climbed under the truck to check it out. Very pleasant experience! I highly recommend Walker Ford!! More