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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews

3,619 Reviews of Walker Ford - Service Center

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January 15, 2022

Always great service. Great prices on service. Quick and efficient. Great customer service. Great dealership. More

by Kevon Maujean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walker Ford responded

Kevon, we’re so glad to hear that! We strive to make every visit to our service department as quick and efficient as possible. We appreciate your business and look forward to seeing you again!

January 15, 2022

Steve was very nice when my car was in for service. He explained they were shorthanded and gave me a discount for any inconveniences More

by whugar
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walker Ford responded

We're glad to see your experience with us was worth 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Steve. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

January 14, 2022

Service was good! Advisor Mike Murray was able to get my service done due to the shortage in staffing and was out in a reasonable time under the circumstances. Thanks Mike! More

by GAMBLESTREETE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walker Ford responded

Thank you for the glowing review! Mike is a great asset to our team and was more than happy to help. We appreciate having you as a customer and hope you come back to see us again soon!

January 13, 2022

Excellent customer service. Even as a walk in customer, they were able to find the problem and fix it in a reasonable time frame More

by MARTIAL.ALLARD
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walker Ford responded

We're glad to see your experience with us was worth 5 stars! We strive to make every visit to our service department as quick and efficient as possible. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

January 13, 2022

Horrible service, but I will not financially hurt my advisor with a 1 star review. Their service department had my truck for 3 days over 2 service visits to fix a brake noise when the brakes are hot. Th More

by bartalisd8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Walker Ford responded

Hello bartalisd8, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

January 13, 2022

Seemed to really care about my car and not use covid as an excuse when discussing More

by STEVEMCCOY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walker Ford responded

We're glad to see your experience with us was worth 5 stars! It's great to hear that you were provided with an excellent experience by our service team! Thank you for your business and we look forward to seeing you again in the future!

January 13, 2022

Muy buen servicio y el auto estuvo listo en poco tiempo estoy muy agradecido por su servicio More

by marthachavez0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Jan 19, 2022 -

Walker Ford responded

¡Muchas gracias por la calificación maravillosa! Nos esforzamos por hacer que cada visita a nuestro departamento de servicio sea lo más rápida y eficiente posible. ¡Apreciamos su negocio y esperamos verlo en su próxima visita!

January 13, 2022

Great customer service and quality care. Staff is friendly. Very knowledgeable .overall a very pleasant experience. The vehicle is running great. More

by bsearfoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walker Ford responded

Thank you for leaving a 5-star review! We pride ourselves on our knowledgeable and helpful staff members and we are delighted to hear that they provided a great service experience for you. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

January 13, 2022

Everyone was polite and helpful. I was kept informed of the status of the appointment. More

by lwilliams21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Jan 19, 2022 -

Walker Ford responded

We're glad to see your experience with us was worth 5 stars! We want every customer to feel comfortable and informed at every step of the service process. We value your business and look forward to seeing you on your next visit!

January 12, 2022

Steve McHenry and Ryan always take excellent care of me. Thanks for the excellent service. More

by JRD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Alperstein
Jan 20, 2022 -

Walker Ford responded

Thank you for letting us know about the great service you received from Steve and Ryan! We will pass along your compliments to them. Thank you for choosing Walker Ford. We look forward to seeing you again for your future service needs!

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